Top Company: Con-way
Paper isn't going away in this information-intensive business.
Con-way found a better way to live with it.
Number 2: National Semiconductor
Chipmaker cuts back on automation and gives local managers more control over system.
Number 3: Vanguard Group
A nearly $10 million project makes portal the center of employees' lives, and whatever works gets offered up as new features for customers.
Number 4: Kimberly-Clark
Retailers test product display techniques for Kimberly-Clark's wares as well as other merchandise.
Number 5: Washington Mutual
Washington Mutual's Instant Checking service has been a hit, with thousands of customers signing up each day.
Five InformationWeek 500 companies stand out for their innovative use of specific technologies. They were selected based on their work in one of the following areas: productivity, information security, supply chain, emerging technology, and customer intimacy.
Productivity: CSK Auto
Custom wireless application gives CSK Auto's on-the-go salespeople anytime, anywhere access to essential data.
Information Security: Massachusetts Mutual Life Insurance
Application framework automatically pulls risk and security-related information from various security systems, letting insurer quickly respond to threats while also cutting costs.
Supply Chain Innovation: Emerson
This year's Tech Standout for supply chain innovation is using XML and EDI to pull far-flung business units and logistic suppliers into a communications hub that's cutting costs while tightening the global supply chain.
Emerging Technology: Wachovia
The company's interactive, self-service system has dramatically improved enrollment rates during clients' retirement planning meetings.
Customer Intimacy: Lowe's
Lowe's new returns system lets sales associates scan returned items' bar codes and validate the original invoice information, including each item purchased, its purchase price, and the payment methods used.