Large-scale information technology projects can balloon to inconceivable figures very quickly with endless revisions, change orders and delays pushing budgets into the stratosphere. Sometimes the cost of an IT project can be measured simply in dollars, but just as often these projects costly in other ways -- in reputation, for example. With government projects, it's easy to look at the budget and see how much it costs -- or at least how much it's supposed to cost. In the private sector, it's not
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In 2000, Congress approved $379.8 million for the Information Technology Upgrade Project intended to improve the FBI's case management and forms processing. By 2001, the project had mutated into the development of an entirely new system, the Virtual Case File (VCS), with a contract awarded to Science Applications International Corp. The code SAIC delivered was so bug-ridden that in 2005, the entire project was scrapped.
Google in the Enterprise SurveyThere's no doubt Google has made headway into businesses: Just 28 percent discourage or ban use of its productivity products, and 69 percent cite Google Apps' good or excellent mobility. But progress could still stall: 59 percent of nonusers distrust the security of Google's cloud. Its data privacy is an open question, and 37 percent worry about integration.