Large-scale information technology projects can balloon to inconceivable figures very quickly with endless revisions, change orders and delays pushing budgets into the stratosphere. Sometimes the cost of an IT project can be measured simply in dollars, but just as often these projects costly in other ways -- in reputation, for example. With government projects, it's easy to look at the budget and see how much it costs -- or at least how much it's supposed to cost. In the private sector, it's not
12 of 15
In 1990, the state of California commissioned a feasibility study for an automated child support system that would meet the requirements of the 1988 Federal Family Support Act. The report projected that the system would cost nearly $100 million; a year later, a revised report increased that to more than $150 million. By 1993, the projected cost was approaching $175 million; by 1995, more than $260 million; and in 1995, nearly $300 million. In 1997, the project was scrapped.
Google in the Enterprise SurveyThere's no doubt Google has made headway into businesses: Just 28 percent discourage or ban use of its productivity products, and 69 percent cite Google Apps' good or excellent mobility. But progress could still stall: 59 percent of nonusers distrust the security of Google's cloud. Its data privacy is an open question, and 37 percent worry about integration.