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The Biggest And The Best
The Internet, intranets, and data mining are boosting productivity for the top 500 users of IT
Aerospace/Engineering
In a soft market for defense contracts, these companies reengineer to
compete in an expanded arena
Banking
Data mining helps banks gather more, and deeper, information on customers
Chemicals
Globalization drives the industry
toward standardization on the desktop
Computers
Industry leads the move to the Internet/intranet culture
Consumer Products
Net-based computing helps speed information to customers
Electronics
Shorter product life cycles and
outsourcing force companies to
rethink enterprise systems
Energy
A standard client-server platform
helps oil companies respond
to cost-cutting pressures
Financial Services
Companies consolidate disparate
systems to improve data access
and productivity
Food Processing
Implementing the Efficient Customer Response technology lets food and beverage processors satisfy specific customer demands
Health Care
The world of mana
ged care brings providers together to standardize on technology and cut expenses
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Customers Come First
The best of this year's IW500 companies have one thing in common, according to an MIT study:
They focus on customers
Insurance
'White-collar automation' revolutionizes an industry determined to lick years of mainframe dependency
Manufacturing
Companies customize best-of-breed systems software for a
competitive edge
Media
Key players create IT infrastructures to help find new business opportunities
Metals/Natural Resources
Companies see potential in the Internet for low-cost
market access
Pharmaceuticals
A quest to use knowledge
management as a competitive tool leads drug makers to
data warehouses
Profe
ssional Services
To exploit knowledge assets, these firms are on the cutting edge of IT
Retail
Fast, accurate customer information is
the retailer's strongest weapon
Telecommunications
Communications reform has carriers scrambling for position and taking
a savvy look at technology
Transportation
Shipping firms spend big to deliver information to customers
Utilities
As deregulation sets the stage for
competition and alliances, IT will
help utilities adapt
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