InformationWeek
Defining The Business Value Of Technology
November 16, 1998
Methodology
In all, 500 evaluations were completed, or 50 for each of the 10 vendors. IT managers were eligible to evaluate up to three of the vendors; thus, a total of 380 separate telephone interviews were completed. The evaluators work mostly in IT organizations at for-profit companies with 500 or more employees. In addition, the evaluators' organizations must be engaged with IT vendors in areas such as Internet hosting, network services, application development, year 2000 remediation and testing, ERP integration, extranets, help desk, systems management, and PC support and procurement.
The 10 vendors were selected mainly on the basis of U.S. revenue from integration and outsourcing engagements. Niche or specialty integrators and outsourcers, such as those that concentrate on networking or government accounts, were excluded.
InformationWeek wishes to thank Dataquest for supplying most of the revenue data. InformationWeek also contacted the vendors to obtain financial data and other information used throughout this package.
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