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News In Review

February 8, 1999

Illustration by Matsu
Inside the IT Value Chain
  • Links Mean Value

  • Competitive Edge

  • Customer Service Has Its Costs

  • Value Chain Benefits Still To Come

  • Slow Revolution In E-Commerce

  • Get Creative In Sharing Knowledge

  • Business Value Of Communications

  • Tighten Links In Value Chains
  • Executive Reports:
    Benefits Of Linkages Seen


    Companies and other organizations that have experience in operating supply chains or value chains obviously see the benefits of these linkages, since 70% say they plan to increase their spending on electronic purchasing or sales applications in 1999. Only a minute number of IT managers surveyed-4%-see their companies spending considerably less this year. About one in four sees spending on these applications staying at 1998 levels.

    bar chart

    Return to main story, "Information's Competitive Edge."

    Illustration by Matsu


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