May 24, 1999
Extranets To Build OnPrint this story |
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o the casual observer, the hustle and bustle of a building construction site must look like utter
chaos. But according to architect Russell Olson of HLW International in New York, "extranet
project-management solutions are providing the digital environment necessary to organize this
chaos." The building industry is widely considered to be the ultimate challenge in project
management because of the vast number of people involved from many professions, each of which
has a particular way of looking at project issues. Project managers in other industries stand to
learn a lot of valuable information from the building industry, which serves as a worst-case
scenario for extranets. The construction industry is not traditionally known as quick to embrace
technology, so extranet product and service providers have a daunting task in creating products
that not only solve immediate technical needs but also bridge a large cultural gap. There are a
handful of companies that are trying to meet this challenge with what I call "project
communication" tools. The vendors like to call them project-management tools, but these
products are missing a few key ingredients I consider mandatory for that appellation. But as a
hub that keeps people informed across organizational barriers and trade specialties, they
support communication in ways that make projects run quicker and easier.I reviewed three offerings: Blueline Online's ProjectNet, Framework Technologies' ActiveProject, and BidCom's in-Site. The products are similar in that they all aim to manage complex construction projects, though Framework contends that ActiveProject transcends engineering and construction projects and covers any kind of project "that builds things," such as a manufacturing project. They are different in that each handles different pieces of a long project cycle, such as the design and construction of a building.
ProjectNet, for example, is best at dealing with the intricacies of the design process and for project team members who must collaborate on immediate decisions. The strongest features of in-Site are designed for contractors, and its greatest strength is its usefulness in providing information to a building owner at the end of the project. ActiveProject is the answer to a building owner's need for better project coordination and ease of implementation.
No one product provides the sets of features required to be the only project-management tool throughout the life of the project. The products organize their databases differently. I believe the lack of a standard data structure between them creates cul-de-sacs of data that could cause this emerging market to stagnate before it has a chance to mature.
Because of the nature of the construction industry, each participant looks at the same piece of information in different ways. The architect, for example, looks at a plan for design issues, while the engineer looks at the same item for its functional issues, and the contractor is concerned with its construction methods or product pricing. If a designer could use ProjectNet during the design phase, hand off the data to the contractor who would use in-Site during construction, and then deliver a data model to the building's owners using ActiveProject on their intranet, a natural flow would exist that is sorely missing today.
In-Site from BidCom, a Web extranet service provider, allows construction project teams to harness the enormous amount of information generated while they are building a facility. BidCom's in-Site provides a suite of applications users can access within a browser to capture and disseminate project-specific information. The tool acts as a third-party data escrow account for project information and provides a secure, common space for data exchange by all project team members. Project extranets keep construction costs down through effective communications. Fewer mistakes get made. Once you master the process for generating monetary savings, you can move on to generate time savings, too.
BidCom improves the contractor's life by providing an elegant interface and construction-focused project-management workflow functions. The in-Site Java interface in the main frame of the site provides the impression of working in a fully featured Windows application-a real benefit. The ability to filter queries, view audit trails, and view attachments such as photos will provide a contractor with the correct decision-making information, while saving time.
After subscribing and logging on to in-Site, the user gets access to a personalized screen that
lists projects, to-do items, ball-in-court items, weather, and constantly updated project news.
As a user enters the project site, numerous task-oriented areas such as requests for
information, computer-aided design drawings and logs, photos, illustrations, legal documents,
budgets, letters, project schedules, and messages are easily found. All of these can be
immediately useful in the field and in the office.
continued...page 2, 3
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