InformationWeek
Defining The Business Value Of Technology
July 12, 1999
Automatic Certification
Unysis to create online training
"We had been using CBT software to train internal employees, so this was the next logical step
to serve our mobile workforce," says Anthony Cirillo, director of communications for Unisys
University, the company's training division. "This will allow us to offer a consistent way of
training and tracking employee certifications so we can deploy their services quicker and
better."
Under the agreement, CBT will manage training services for Unisys from Executrain and Global
Knowledge, as well as certification programs for products from Microsoft, Cisco, Lotus, Novell,
and others.
The training system will be based on a competency-based learning model coupled with a
curriculum of interactive education offerings and instructor-led courses delivered over Unisys's
intranet. Exams necessary for industry and vendor certification will be administered over the
network. Students will also be able to access special programs such as chat and threaded
discussion groups and real-time educational resources on curriculum topics.
"The program will provide us with a better-skilled workforce, and the return on investment will
be quantified in the billable man-hours that will ultimately translate into greater customer
satisfaction," says Cirillo.
Online training translates into another benefit: employee satisfaction. "This kind of program
shows our people that we're willing to invest in their careers," Cirillo says. And that ultimately
could help attract-and keep-IT talent.
Related links:
And from our sister publication:
nisys Corp. has hit upon one sure-fire way to help keep the IT labor shortage at bay: Keep staff
trained, certified, and mentored. In a $25 million dollar, five-year deal with education software
company CBT Systems, Unisys will use Internet technology to solve management issues
surrounding training and certification processes for its IT staffers.
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