Ten Lessons For Enterprise Application Implementation
  • Make ROI calculations and business justifications for application projects prior to implementation

  • Beware feature creep-limit growth in application scope by devising a project plan and sticking with it

  • Strive to finish on time, leaving out optional features if necessary

  • Map out business processes before implementing applications

  • Don't customize unless absolutely necessary; be willing to adopt application best practices

  • Avoid a "big bang" all-at-once implementation; roll out applications one module at a time to minimize pain and maximize business returns

  • Carefully weigh platform and integration issues; don't be swayed by features alone

  • Don't dictate an implementation; solicit-and act on-user feedback

  • Get the business side to take ownership of an application

  • Train, train, train