IBM, like other vendors, already offers certification classes on its Web servers specifically, but its new training program is based on an open, multiplatform approach to conducting E-business. Not only does the program provide information on a multiplicity of E-business systems, it also teaches key concepts necessary to setting up an E-commerce site.

IBM launched its E-business training program in response to customer requests for help getting IT people trained and knowledgeable in E-commerce in a quantifiable way, says Peter Tarrant, IBM's VP of E-business applications. "Customers tell us they want a little more discipline in the way they approach E-business," he says. "The idea was to put together a set of classes that would train people to do E-business and provide some testing so people who say they know E-business can assure clients that they're qualified."

IBM's program includes Solution Advisor classes, which train IT people to develop sound E-business plans; and Solution Designer courses, technical classes that help IT staffers evaluate E-business technologies and learn integration skills. Students include businesspeople who plan to set up E-commerce operations at their companies as well as systems integrators who need to hone their existing skills.