InformationWeek.com

This year's InformationWeek 500 is our 11th annual listing of the most innovative users of IT. This issue covers 20 vertical industries with stories analyzing technology trends as well as charts that profile each company in the listing.

The charts are available in PDF (Portable Document Format) with Adobe Acrobat Reader (see details below). Please note, the files are not available in spreadsheet format.

Want to know how your company compares to those industry leaders? Check out our updated InformationWeek 500 Innovation Advisor, an online application that lets you benchmark your company's use of IT against those companies surveyed.

FEATURE STORIES

The 500 List:
A list of the 500 companies in PDF.

View the companies broken down by industry.

The Charts:
The 500 chart and the industry charts are available in PDF. To view a PDF file, download the Adobe Acrobat Reader

500 Methodology:
Innovators Seem To Try Harder

Honorable Mention:
A list of the honorable mentions in PDF.

Introduction
The InformationWeek 500 all share a bold willingness to take fresh approaches to IT

E-Business: Making It Free, Perfect, And Now
Distributor uses IT to provide instant satisfaction to customers.

Industries At A Glance
Businesses invest larger share of budgets for technology, E-commerce

Customer At The Core
Businesses are realizing that to stay competitive, they have to become more responsive to their customers, using IT to keep them satisfied and loyal
By Bob Violino

The Millennium IT Manifesto
IT and business competition at the turn of the century
By Howard A. Rubin

'Gold-Collar' Standard
It takes challenging and meaningful work to keep IT staff happy.
By Robert A. Zawacki

Lessons Learned from Y2K
Time spent fixing Y2K problems is yielding improved and simplified IT practices
By Leon A. Kappelman

CIO FORUM:

IT Now Citizen Of The World
By Alan T. Biland
Build With Growth In Mind
By Debra Chrapaty
Keep Your Customers' Trust
By Bill Seltzer
Challenges Of Change
By Joe Durocher

INDUSTRY REPORTS
Banking Chemicals Construction And Engineering Consumer Goods Electronics Energy Food & Beverage Processing	Health Care Hospitality And Travel Services Information Technology Insurance Manufacturing Media Metals & Natural Resources	Pharmaceuticals Professional Services Retail & Distribution Services Telecommunications Transportation Utilities