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April 17, 2000

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E-Commerce Sites Choose Payment-Processing Services

Nortel and Sprint to use CyberCash Suites; shopping.com selects Trintech's PayWare

By Matthew G. Nelson

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    Two E-commerce sites last week took steps to improve their transaction payment-processing technology by implementing online products from CyberCash Inc. and Trintech Group plc.

    CyberCash offers several solutions for processing electronic payments on the Internet, including the CashRegister outsourcing service and WebAuthorize software.

    Nortel Networks Corp.-which recently created the Clarify eBusiness Applications unit to offer business-to-business E-business services-last week selected CyberCash for Commerce Manager, a suite of products for Web-hosting companies that serve Internet merchants. Nortel's service will be available by June.

    Sprint Corp. last week provided details of its relationship with CyberCash for Sprint's eCommerce Storefront. CyberCash provides Sprint's hosted users with electronic transaction processing, real-time credit-card authentication, financial institution payments, and transaction processors, according to Sprint.

    As large hosting providers develop storefront services, transaction services are the next piece of the puzzle, says Aberdeen Group research director Judith Rosall. "Merchants have realized they really need these solutions," she says.

    Trintech is expanding from its traditional banking market niche to deploy PayWare eIssuer technology for Shopping.com, the E-commerce site owned by search-engine company AltaVista Co. Using PayWare, AltaVista will offer customers "one-click" payment at the shopping site's merchants.

    While Trintech has focused on the banking industry as a way to introduce consumer-oriented payment software and digital wallets, it will now distribute products through Internet service providers and portals as well, says CEO John McGuire .

    Trintech is also working with AltaVista to develop emerging payment applications such as chip-based or smart-card payments, and E-commerce over mobile devices.

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