May 15, 2000
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IBM And Lotus To Broaden E-Learning Offerings
New unit will help companies keep up with the pace of technology development
By Diane Rezendes Khirallah and Rick Whiting
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BM and its Lotus Development Corp. subsidiary this week will unveil a business unit dedicated to distance learning over the Web.IBM plans to make a considerable investment in E-learning. Proponents of distance learning say it can help meet key business goals by allowing companies to quickly train employees and speed delivery of products and services to the markets they serve. "It's a great and growing space, and gaining momentum," says Fred McCrea, a research analyst with Thomas Weisel Partners.
According to E-learning company Hungry Minds Inc., IBM's entrance could provide a big boost to the industry. "We're among the early movers, and we're looking for validation," says Hungry Minds CEO Stuart Skorman. "It takes [a company the size of] IBM doing this to get it off the ground."
The move is also expected to help Lotus deliver on its new strategy in which the company plans to focus on three areas: distance learning, knowledge management, and its core messaging and collaboration software.
"It's my intention to have Lotus established as the franchise player in the knowledge-management and distributed-learning space," says Lotus CEO Al Zollar. The rate of new technology development is outpacing companies' abilities to train workers, he says. Consequently, businesses aren't realizing the benefits of newly implemented technologies as quickly as they should. "We're finding that in some cases, the time to training is exceeding the time to market," Zollar says.
Lotus' first E-learning product, Learning Space Anytime 3.0, was released last year. Its first knowledge-management system, Raven, is in beta testing at 250 customer sites. The software will let companies retrieve content from throughout their IT systems and locate people who can provide needed knowledge and expertise. Lotus plans to make Raven available in the second half of this year.
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