InformationWeek: The Business Value of Technology

InformationWeek: The Business Value of Technology
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InformationWeek.com May 28, 2001
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IT Managers Get Virtual Control Of Expanded Networks

Arula devices attach to anything with a serial port to monitor and provide remote fixes

 

More on network management:

  • InternetWeek: Cisco Simplifies VPN Management (04/04/01)

  • InternetWeek: IT's New Babysitters (03/28/01)
  • Managing technology assets was a lot simpler when most of them resided under one roof. But as networks become increasingly complex and expand to include mobile workers, telecommuters, and satellite offices, many IT personnel find themselves spending more time traveling to remote sites than troubleshooting and correcting network problems. So the ability to centrally manage systems is more important than ever.

    Arula Systems Inc., a spin-off from Hewlett-Packard, last week introduced a system to help businesses manage remote assets. The vendor makes devices that can be attached to almost anything that has a serial port, including desktop computers, servers, routers, and vending machines. Its Dominion management devices will let companies monitor a variety of remote devices and provide remote fixes through its UAP-IT software, Arula says.

    The software is built into Arula's management devices and will send an alert via E-mail, cell phone, or pager when it detects a change in status on a remote device, says Murali Subbarao, VP of solutions. The hardware-software combination permits "pinging" target devices to discover if they have lost connectivity or been turned off or lost power. The software also includes a scripting language that IT managers can use to take corrective actions remotely.

    The Arula system may appeal to businesses that want to reduce trips by IT personnel to data centers or server farms to fix problems, or those looking for a better way to manage remote offices, says Jason Smolek, an enterprise network analyst at International Data Corp. "Manufacturers can start using this technology to manage everything from manufacturing equipment to lighting to industrial refrigeration systems," he says. "There are applications we haven't even thought of yet."

    Dominion 1 is available now, priced at $895. Arula's 16-port Dominion 16 is priced at $9,999 and will be available during the second half of this year.

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