Solving Tech Support, CRM and Issue Tracking
[ Source: Adapt Data Solutions ]
March 2009-
This paper describes the implementation of a Web-based (SaaS) CRM and issue tracking platform for a Fortune 100 company in the oil and gas industry. The company worked with staff at Adapt Data Solutions to deliver a system that met its needs. Initial implementation was for a CRM/tech support system but eventually it was expanded to include eLearning, software downloads, repairs, and much more.
Accelerate Your ROI Through SAP Master Data Management
[ Source: Infosys Technologies ]
April 2007-
In the flattening world, the need of the hour is agile and flexible IT systems. Although many enterprises have stabilized their processes, they find big underutilized investments scattered across geographies. This paper outlines an approach to maximize returns from existing systems. It offers a multi-layered architecture that provides consolidated analytics for a global view of the organization.
Bulk TV & Internet Improves Financial Operations with Intacct
[ Source: Intacct Corporation ]
July 2008-
Satellite TV provider Bulk TV & Internet has improved its financial operations and strategic business decision-making process using the Intacct financial management system. The company has also leveraged Intacct's native integration with Salesforce.com to facilitate collaboration and more effective business processes between sales and finance.
Inacct Aims To Improve Financial Processes, Consolidation, And Reporting
[ Source: Intacct Corporation ]
June 2008-
Looking for a solution that would make it easier to access information, increase productivity, and improve financial controls, the company in this report used Intacct -- which provides a complete on-demand, financial management system including real-time financial consolidation, robust multi-entity support and global business management capabilities. The company is able to operate its multiple properties, each with its own discrete chart of accounts and business processes, and can also consolidate those finances in real-time at ....
Value Proposition for IBM DB2 9: Cost/Benefit Case for SAP Enterprise Migrations
[ Source: IBM ]
October 2007-
Over the next few years, most SAP users will begin to move beyond application deployment of next-generation NetWeaver solutions to large-scale migrations of core enterprise systems. This report examines the cost implications of employing Oracle 10g or IBM DB2 9 to support next-generation NetWeave solutions. It is based on input from a wide range of users.
Retail And Supply Chain Distribution Solution Materials
[ Source: CitiXsys ]
December 2008-
The SAP Business One application is part of the solution provided for Nagreeka Foils, a Mumba, India-based company seeking a unified solution to help improve integration between departments, synchronize operations, and provide better decision-making support. CitiXsys Technologies provides this discussion of how it helped Nagreeka Foils meet its challenge.
Microsoft and Tensoft Supply-Chain Solution Cuts Costs 15 Percent, Boosts Customer Service for ASIC Maker
[ Source: Tensoft ]
May 2008-
ASIC manufacturer Open-Silicon needed a better way to track yields. So, it turned to an integrated financial and supply-chain management solution from Microsoft® Gold Certified Partner Tensoft. The solution, including Microsoft Dynamics® GP and Tensoft Fabless Semiconductor Management, reduces costs by up to 15 percent or more, gives customers visibility into order status, and provides better customer service more cost-effectively. This case study documents the business needs, technology solution and associated benefits derived by implementing ....