How IT Leaders Are Capturing Missed Savings [ Source: ICG Commerce ]
November 2009- According to The Hackett Group, three in four companies have failed to drive enough SG&A reductions to offset declining revenues. Facing increased pressure for cost reductions, IT leaders from companies like Whirlpool, Kimberly-Clark and Hertz are responding by gaining greater control over project expenditures – a large but largely under-managed area of spending.

According to a recent performance study, IT organizations typically "self-source" these purchases (e.g., custom software applications, one-time hardware ....