Windows Phones and Unified Communications: How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment
[ Source: Microsoft ]
December 2009-
Increasingly, teams consist of geographically and departmentally dispersed people who work asynchronously. This means team members can be doing their work any time, any place. A key enabler to this modern, collaborative way of working is a unified communications strategy which brings people together in real time so they can quickly turn raw business information into actionable business intelligence and uninterrupted business process. A cornerstone to any unified communications strategy is the smart phone.
....
7 Things Every Executive Needs To Know About Telecom Expenses
[ Source: Telesoft ]
December 2009-
Most enterprises waste millions of dollars annually by not managing their telecom spending in a standardized, centralized, more accurate way. Having ballooned up to a top four overall expense of the entire company, telecom expense management is something you should put on your radar ASAP. This white paper discusses: why telecom expense management is a boardroom issue; why telecom billing errors will continue to occur and what you need to do about it; and guidelines ....
Customer Loyalty: The Key To Reduce Churn For Telecom Operators
[ Source: hSenid Mobile Solutions (Pvt) Ltd ]
November 2009-
One of the most critical challenges to the mobile and fixed line telcom operators is managing churn. This is due to the inadequate knowledge of knowing the usage patterns of its subscriber base. Many operators are still pushing what they want instead of identifying the customer needs. Marketing campaigns are driven without intelligent historical data of usage patterns, thus costing the operators millions of dollars in marketing budgets with minimum ROI.
Six Calls To Success: Call Attempt Case Study
[ Source: Leads360 - Sales Software ]
October 2009-
Leads 360 recently performed a study that shows six calls equals success when trying to contact a lead. According to Leads 360, on the first call attempt there is only a 39% chance of contacting that lead, making just one more attempted call increases the chance of contact to 72%. That’s an increase of 87% simply by making one more call attempt. However six is the magic number of call attempts.
Case Study – Measurement Specialties
[ Source: Virtela ]
September 2009-
While expanding globally through a series of acquisitions, Measurement Specialties faced degrading network performance. Internal and external communications and business critical applications were affected, and the business suffered as a result. They needed a partner that could support corporate expansion and improve global collaboration. Virtela was able to meet this need by designing, implementing and managing a high-performance network across all twelve of their global sites.
Based on Measurement Specialties’ business requirements, Virtela implemented ....
Asia-Pacific Managed Network Services
[ Source: Virtela ]
September 2009-
Find out how Virtela delivers more flexibility, choice, and personalized service to your global business by connecting, managing, and supporting your hard-to-reach locations within the Asia-Pacific region.
Revealing VOIP Adoption Trends
[ Source: Interactive Intelligence ]
August 2009-
Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?
Find out when you read the answers provided by CIO Magazine subscribers.
In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP
Read the full report today.
Overcoming Single Provider MPLS Limitations
[ Source: Virtela ]
August 2009-
In this paper, Frost & Sullivan reviews the limitations associated with taking a single-provider approach to MPLS networks and contrasts them to the benefits of a global multi-carrier MPLS network.
They examine Virtela’s Global Service Fabric (GSF) which melds MPLS technology and service delivery to reliably deliver the full benefits of performance routing MPLS technology with the comprehensive geographic reach and route diversity of multiple MPLS providers. Virtela’s GSF multi-carrier network approach overcomes mapping ....
Telcos in the Cloud: Claiming a Seat at the Table
[ Source: VoiceCon ]
July 2009-
Given the myriad challenges telcos face to their core businesses, they cannot allow themselves to be left out of the emerging "cloud" revenue opportunity. They must get on the cloud bus or risk being thrown under it.
Also in this report:
- Telcos are beginning to insert themselves into the cloud conversation by approaching the cloud in a way that highlights their current network assets and network-related capabilities.
....
Unified Communications: Capturing The Growth Wave
[ Source: Ubiquitous Connections ]
June 2009-
Leading research suggests that the Unified Communications (UC) market in Europe is primed for phenomenal growth over the next four to five years. Despite this, there is little evidence that the manufacturing vendors in the space are making the required investments in order to capitalize on the growth opportunity. Recognizing that UC represents an expanded chapter of the convergence of voice, data and video, vendors need to develop sales channels with improved capabilities, new routes ....