Customer Loyalty: The Key To Reduce Churn For Telecom Operators [ Source: hSenid Mobile Solutions (Pvt) Ltd ]
November 2009- One of the most critical challenges to the mobile and fixed line telcom operators is managing churn. This is due to the inadequate knowledge of knowing the usage patterns of its subscriber base. Many operators are still pushing what they want instead of identifying the customer needs. Marketing campaigns are driven without intelligent historical data of usage patterns, thus costing the operators millions of dollars in marketing budgets with minimum ROI.

Make Your Technology Intuitive…And Profitable [ Source: NexAira ]
April 2009- This white paper discusses the complexity of some of today’s great technologies. If the product is complex to operate, most consumers can’t make it work. If they can’t make the product work, they return it. If they return it, your company loses money.

Managing Your Cellular Spend [ Source: Leaden Associates ]
November 2008- U.S. corporate spending on wireless voice and mobile data services is expected to exceed business spending on all wireline voice and data services by 2010. Leaden Associates takes a look at the present and future costs of wireless.

Managing Your Cellular Spend [ Source: Communications Advantage, Inc. ]
November 2008- The trend in cellular spending is toward centralizing cellular costs. Communications Advantage provides its presentation of the hidden costs and benefits of cellular spending plans.

Motorola Enterprise Mobility [ Source: Motorola ]
March 2008- IP telephony, RFID, and location integration are the topics discussed in this Motorola presentation. It includes a discussion of Motorola's vision for the evolving mobility landscape.