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Inshoring: A Blueprint for Building the Most Efficient Domestic IT Services Model [ Source: Systems In Motion ]
November 2009- Sourcing of technology services has become truly global. American enterprises today have well over 2 million people around the world in low-cost geographies providing IT and process support services. However, this has created a fundamental gap in integrating service delivery across business, function, technology and operations competencies. Bridging this gap requires significant investment in redundant resources, governance processes, infrastructure and travel. These costs, along with the escalating cost of global resources will only ....

[WHITE PAPER]

How Leading IT Executives Cut Costs [ Source: CAST ]
May 2009- CAST recently caught up with Kelly Cannon, former Vice President, Shared Application Services at Kaiser Permanente, one of the largest health care insurers in the U.S. Kelly tells us about the current state of IT in the insurance sector, and how senior IT executives are responding to the tough economic conditions by rapidly delivering business benefits.

Key Topics

Eight-Step Guide to Building A World-Class Investment Strategy and Reporting Process [ Source: Clearwater Analytics ]
March 2009- During times of market uncertainty, investment profesionals need all of the information they can get to make smart decisions about their portfolios. In today's market investors can't be days or weeks behind in knowing what they own, or they put portfolio investments at risk.

[THOUGHT LEADERSHIP]

Business Insight Podcast: Understanding Business Process Utility [ Source: WNS Global Services ]
February 2009- In this podcast, we discuss with Manish Vora the latest trends in finance and accounting outsourcing, clearly one of the fastest-growing areas in the outsourcing scene. We also talk to Manish about business process utility. With contradicting reports about demand for F&A services either increasing or declining -- hear from someone who is front and center selling these services to clients, and who can discuss what's really being seen out there.

[PODCAST/AUDIO]

Next-Generation Affinity Insurance Marketing via the Web [ Source: IdeaStar, Inc. ]
September 2008- The Affinity insurance distribution model illustrates the ways in which rather complex go-to-market systems can be simplified utilizing technology solutions and the Web. Moreover, Web-enabled technology solutions can be highly effective for the sale of insurance products and services to association members and affinity groups. The solution is robust. however, and requires a great deal of marketing savvy and technological capability. As with any affinity and member-driven organization, the goal is to provide valuable ....

[WHITE PAPER]

Dilithium Content Adapter [ Source: Dilithium Networks ]
June 2008- The Dilithium Content Adapter (DCA) is a high capacity and scalable software solution that automates the adaptation and delivery of multimedia content to the widest range of networks and devices. DCA’s unique patented audio and video technologies enable on-demand transcoding, transrating and trans-sizing of multimedia content. DCA provides an open API that allows the development of innovative value added services. With DCA, service providers, content owners and aggregators can deliver ....

[WHITE PAPER]

Business Process Outsourcing -- An Effective Solution for Managing Producer Licensing [ Source: Kaplan Compliance Solutions ]
May 2008- Insurance organizations and other financial services companies increasingly are seeking efficiencies through Business Process Outsourcing (BPO), the end-to-end outsourcing of a business line or process. Business Process Outsourcing clearly enhances control over business performance, whether by reducing costs, increasing the quality of processes, accelerating transformation throughout a business, creating a more flexible response to sudden external stresses, or through a combination of several benefits. In today’s environment, senior managers face growing pressure from regulators relating ....

[WHITE PAPER]

Cypress Property & Casualty Grows from Startup to Regional Carrier with CSC’s BPO Services [ Source: CSC ]
April 2008- CSC’s Business Process Outsourcing (BPO) operations provided full back office support for Cypress Property & Casualty Insurance including call center, billing, accounting, reporting and compliance. Behind the scenes, CSC’s property and casualty BPO operation uses CSC’s POINT IN software, the leading policy administration system for mid-sized companies.

[CASE STUDY]

CSC Goes Above and Beyond to Deliver Aon’s Promise to Shareholders [ Source: CSC ]
March 2008- In 2003, the founder of Aon Corporation made a promise to stockholders to reduce costs by $200 million. With an information technology budget among the highest in the industry, IT was an obvious place to look for savings. Aon looked to Computer Sciences Corporation to provide the standardization and discipline needed to bring costs down. Aon brought in CSC, to and manage voice communications, Web hosting mid-range servers, mid-range servers, and data networks, and also ....

[CASE STUDY]

Accident Fund Fuels National Expansion with CSC’s Technology, Outsourcing Services [ Source: CSC ]
March 2008- Accident Fund chose CSC’s business process outsourcing (BPO) services to expand its business outside of Michigan. In the first five years of Accident Fund’s expansion, the company grew from $203 million in premium in Michigan to nearly $500 million in premium in 43 states — without hiring additional personnel.

[CASE STUDY]
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