Swiss Re CyberComp Launches Insurance Business in 30 Days with CSC's BPO Solutions
[ Source: CSC ]
March 2008-
Swiss Re Commercial Insurance was challenged to acquire a new business and rapidly re-launch a Web portal for selling workers' compensation insurance. CSC's business process outsourcing (BPO) services enabled Swiss Re Commercial Insurance to launch full back-office services in 30 days, provide full support for agents in 25 states and introduce rapid quoting and policy approval.
Zurich Financial Services Supports Market Leadership Strategy with CSC's Application Outsourcing Services
[ Source: CSC ]
March 2008-
Zurich Financial Services needed to transform operations from a collection of independent business units to a more efficient global business model that could respond more rapidly to growing demands. The firm entered into a $1.3 billion, seven-year outsourcing contract with CSC to outsource both development and support in a record insurance IT deal. As a result, Zurich Financial Services achieved 50 percent more flexibility in software component use, enhanced business processes to support market growth, ....
Workers’ Compensation Insurers Expand Nationwide, Launch Innovative Products with CSC’s Outsourcing Services
[ Source: CSC ]
March 2006-
Workers' compensation insurers can grow their businesses by extending online services to agents. This case study shows how CSC has helped workers’ comp carriers expand nationally, extend Web-based services to agents, rapidly deploy innovative products and meet regulatory requirements including NCCI reporting.
Western Agricultural Insurance Company Rapidly Launches Commercial Agriculture Insurance Product with CSC’s BPO Services
[ Source: CSC ]
March 2007-
The trend toward vertical integration of farming has created both challenges and opportunities for insurance carriers. Western Agricultural Insurance Company of West Des Moines, Iowa, saw an opportunity to introduce a new integrated insurance product for commercial agriculture, giving policyholders much greater flexibility than anything offered by competitors. Unfortunately, Western Ag’s commercial lines operations weren’t set up to support the company’s new initiatives. The company had grown through mergers, resulting in three different commercial-lines ....
Unitrin Business Insurance Launches Innovative Commercial Package Policy with CSC’s BPO Services
[ Source: CSC ]
March 2007-
Unitrin Inc., one of the top 100 US property and casualty insurance providers, committed to increasing its commercial lines business through its’ Unitrin Business Insurance (UBI) network of 1,000 agents. To make it as easy as possible for these agents to write new business, UBI wanted to be able to push insurance services out to them over the Web. But with a legacy system that could not be easily Web-enabled, management had to look outside ....
Sunshine State Insurance Rolls Out Internet Services to Agents with CSC’s BPO Operations
[ Source: CSC ]
March 2005-
In 2000, a startup company seized an opportunity to enter the Florida homeowners market. The new company selected CSC’s Business Process Outsourcing services to provide comprehensive back-office services to policyholders and Internet-based services to agents. Sunshine State Insurance needed to rapidly transfer 81,000 homeowners policies to a startup company and grow the business through independent agents. The firm selected CSC's BPO operations, which deliver full back-office services to policyholders and Internet-based services to agents. The ....
Safety Insurance Grows 52 Percent with CSC’s Software, IT Outsourcing Services
[ Source: CSC ]
March 2006-
To stand out in the highly competitive Massachusetts personal auto market, Boston-based Safety Insurance found an innovative way to extend Internet technology to independent agents’ desktops across the state, improving services to independent agents to promote new business and growth. Safety Insurance outsourced IT support of policy administration to CSC and introduced CSC’s Internet software to push insurance services to agents over the Web using Safety’s Agents Virtual Community portal.
Insurance Corp. of Hannover Improves Market Flexibility, Offers Internet Services with CSC’s BPO Operations
[ Source: CSC ]
March 2005-
Looking to launch new Web-based services to its agents, Insurance Corporation of Hannover talked to CSC in 2004 about transferring its policy administration, agency accounting and statistical reporting functions to CSC’s business process outsourcing (BPO) operations. The insurer wanted to extend Internet-based services to agents and simplify the accounting and reporting process for 20 specialized programs. Insurance Corporation of Hannover chose CSC’s BPO services for policy administration, agency accounting and statistical reporting, tailored to individual ....
GE CyberComp Launches Insurance Business in 30 Days with CSC’s BPO Solutions
[ Source: CSC ]
March 2006-
GE CyberComp, a division of GE Commercial Insurance, needed to restart a successful workers’ compensation portal, under new ownership, with the ability to conduct business in every U.S. region – in 30 days. GE CyberComp opted for CSC’s business process outsourcing (BPO) services to provide customer service, policy administration, billing and technology support. The company issued its first policy 30 days after acquisition, sold 3,000 new policies within six months, and had $200 million ....
Cypress Property & Casualty Grows from Startup to Regional Carrier with CSC’s BPO Services
[ Source: CSC ]
April 2008-
CSC’s Business Process Outsourcing (BPO) operations provided full back office support for Cypress Property & Casualty Insurance including call center, billing, accounting, reporting and compliance. Behind the scenes, CSC’s property and casualty BPO operation uses CSC’s POINT IN software, the leading policy administration system for mid-sized companies.