Extending Oracle Siebel CRM With Oracle Fusion Middleware
[ Source: Oracle ]
January 2008-
This paper published by Oracle outlines how Oracle Fusion Middleware complements Oracle Siebel CRM (Customer Relationship Management) to help enterprises achieve greater flexibility and speed in their business and IT infrastructures. Beginning with Siebel 7.7 and continuing to Siebel 7.8, 8.0, Siebel 8.1 and beyond, Oracle is integrating and certifying components of Oracle Fusion Middleware with Oracle Siebel CRM to bring the value of these best-of-breed middleware products to Siebel customers. By addressing the cost ....
Spector 360 for Call Centers
[ Source: SpectorSoft Corporation ]
June 2006-
Just like your Call Recorder does for phone activity, Spector 360 enables you to improve Call Center performance and security by centrally monitoring EVERYTHING your agents do on the computer.
Spector 360 lets you automatically RECORD all agent activity. REVIEW using high-level charts and graphs. Quickly ANALYZE trends and patterns. Drill down to INVESTIGATE unproductive behavior. SEARCH for specific details. And REPORT your findings from the convenience of your desktop.
Spector 360 ....
Bringing IT Operations Management to Open Source & Beyond
[ Source: GroundWork Open Source ]
July 2008-
Download this IDC analyst report to learn how open source solutions can drive more value from the existing deployment of open source tools by providing a common data model, integration platform, and presentation layer for IT organizations moving away from component management to service management.
Semantic Discord and Data (Dis)Integration
[ Source: expressor software corporation ]
February 2008-
As business requirements continue to accelerate, the ability of existing data integration technologies to solve those requirements lags appreciably behind. In an effort to address this issue, vendors have been frantically retooling their platforms and/or buying "complementary technologies" to help them stay afloat. Unfortunately, these incremental improvements and bolt-on solutions have not been successful in resolving the core problem. What is needed is a fundamental shift in the way that data integration projects are approached. ....
Solaris ZFS and Red Hat Enterprise Linux ext3: File System Performance
[ Source: Sun Microsystems ]
January 2008-
The Solaris 10 06/06 Operating System (OS) introduces a major new data management Technology, the Solaris ZFS file system. Replacing the traditionally separate file system and volume manager functionality found in most operating environments, Solaris ZFS provides immense capacity and performance coupled with a proven data integrity model and simplified administrative interface. This white paper explores the performance characteristics and differences of Solaris ZFS and the ext3 file system through a series of benchmarks based ....
Analyzing Snort Data With the Basic Analysis and Security Engine (BASE)
[ Source: Sun Microsystems ]
January 2008-
BASE is written in the PHP programming language and displays information from a database in a user friendly web front end. BASE allows for the easy management of alert data. The administrator can categorize data into alert groups, delete false positives or previously handled alerts, and archive and export alert data to an email address for administrative notification or further processing. Support for user logins and roles, allowing an administrator to control what is seen ....
Blinkx Video Search Engine
[ Source: TechWeb ]
March 2009-
Video search is a different beast than normal Web search, and it requires a specialized video search engine to handle it. Blinkx is one of the leading players in video search. Its differentiator is that it indexes speech
PSC White Paper: Linux Advantages Publicly Available Information on Linux Software
[ Source: PSC Group ]
January 2008-
IBM is out in front waving the Linux banner. Internally, they are running Linux on over 1,200 servers, including those that are running ibm.com. Companies like PeopleSoft and PSC Group are following suit. It now offers a Linux version of the enTouch.crm and enTouch.cms frameworks. This paper presents the summary of advantages of Linux gathered from information readily available on the Internet.
Automated Testing Solution Accelerates System Deployment
[ Source: Infosys Technologies ]
December 2006-
A leading financial planning, asset management and insurance company used ACCORD, Infosys' regression testing solution, to provide complete automation for its server-side testing and to reduce the time and effort involved in deploying an investment management system.
10 Key Considerations When Outsourcing QA and Testing Services
[ Source: AppLabs ]
March 2008-
Outsourcing is a strategic management option rather than just another way to cut costs. This paper outlines 10 key considerations that organizations should consider when outsourcing QA and testing services, based on AppLabs’ extensive experience in this field.