Microsoft and Tensoft Supply-Chain Solution Cuts Costs 15 Percent, Boosts Customer Service for ASIC Maker
[ Source: Tensoft ]
May 2008-
ASIC manufacturer Open-Silicon needed a better way to track yields. So, it turned to an integrated financial and supply-chain management solution from Microsoft® Gold Certified Partner Tensoft. The solution, including Microsoft Dynamics® GP and Tensoft Fabless Semiconductor Management, reduces costs by up to 15 percent or more, gives customers visibility into order status, and provides better customer service more cost-effectively. This case study documents the business needs, technology solution and associated benefits derived by implementing ....
Crazy John's: CRM Platform for Expansion
[ Source: ciboodle ]
June 2008-
With over 100 retail stores nationwide and an ambitious plan to launch Crazy John's as Australia's first large scale mobile virtual network enabler (MVNE), a greenfield CRM sales and service solution was required to provide high profile brand partners the ability to deliver new products to market. The solution would also need to leverage existing investments in billing, marketing and financial systems and have the capacity to scale in line with expansion plans.
Aflac Japan Trims IT Management Costs, Slashes Development Cycle, and Boosts Application Performance with Nexaweb Enterprise Web 2.0 Solution
[ Source: Nexaweb ]
May 2007-
Aflac Japan is the leading life insurance company in the Japanese market, insuring one in four Japanese households, and is represented by 8,000 agents, making it the country's largest foreign insurer in terms of premium income. Using Nexaweb's Enterprise Web Suite, Aflac Japan has deployed a comprehensive Web-based Insurance Premium Calculation System (IPCS) that combines legacy inquiry, Internet-mediated and stand-alone applications. The IPCS runs in any client environment, including desktops in the office, mobile and ....
Automated Testing Solution Accelerates System Deployment
[ Source: Infosys Technologies ]
December 2006-
A leading financial planning, asset management and insurance company used ACCORD, Infosys' regression testing solution, to provide complete automation for its server-side testing and to reduce the time and effort involved in deploying an investment management system.
Mentor Graphics Collects Customer Feedback for Product Innovation
[ Source: Brightidea, Inc. ]
December 2008-
In June 2008, Mentor Graphics launched Mentor Ideas, a Web-based environment for capturing product enhancement ideas from customers. This initiative is focused on the Mentor Graphics PADS product line and customers, and, due to the success of the initial pilot, the company has now launched a similar initiative for its Expedition product line.
Solving Tech Support, CRM and Issue Tracking
[ Source: Adapt Data Solutions ]
March 2009-
This paper describes the implementation of a Web-based (SaaS) CRM and issue tracking platform for a Fortune 100 company in the oil and gas industry. The company worked with staff at Adapt Data Solutions to deliver a system that met its needs. Initial implementation was for a CRM/tech support system but eventually it was expanded to include eLearning, software downloads, repairs, and much more.
Intelligent InSites Visibility Platform Case Study: The Lasting Hope Recovery Center
[ Source: Intelligent InSites ]
February 2009-
Intelligent InSites’ solution combines leading location-sensing devices and Web-based software to deliver the highest level of safety to staff and patients. It provides significant improvements over the noisy and obstructive overhead paging systems of the past and proves its effectiveness as a staff duress system.
Intelligent InSites Visibility Platform Case Study: The Alton
[ Source: Intelligent InSites ]
February 2009-
The solution combines location-sensing devices and Web-based software that provide significant improvements in resident care and staff effectiveness. The real-time locating and communication system uses small pendants to monitor the presence of residents and staff members within the community.
Ibsecad Case Study
[ Source: Atlantic Global PLC ]
May 2009-
Ibsecad is a successful and expanding international company, supplying the construction industry with design, installation, and as-built drawings. Read how Ibsecad replaced spreadsheets for recording time and expenses and resource planning for dozens of high-profile projects for 75 CAD designers and project managers.
MavenWire Case Study
[ Source: Atlantic Global PLC ]
July 2009-
Read how MavenWire, a provider of independent Oracle Transportation Management (OTM) services, implemented Atlantic Global OnDemand to automate the capture of time and expenditure for its international consultancy operation, which is in a number of countries across the EMEA and North America regions.