Microsoft and Tensoft Supply-Chain Solution Cuts Costs 15 Percent, Boosts Customer Service for ASIC Maker
[ Source: Tensoft ]
May 2008-
ASIC manufacturer Open-Silicon needed a better way to track yields. So, it turned to an integrated financial and supply-chain management solution from Microsoft® Gold Certified Partner Tensoft. The solution, including Microsoft Dynamics® GP and Tensoft Fabless Semiconductor Management, reduces costs by up to 15 percent or more, gives customers visibility into order status, and provides better customer service more cost-effectively. This case study documents the business needs, technology solution and associated benefits derived by implementing ....
Solving Tech Support, CRM and Issue Tracking
[ Source: Adapt Data Solutions ]
March 2009-
This paper describes the implementation of a Web-based (SaaS) CRM and issue tracking platform for a Fortune 100 company in the oil and gas industry. The company worked with staff at Adapt Data Solutions to deliver a system that met its needs. Initial implementation was for a CRM/tech support system but eventually it was expanded to include eLearning, software downloads, repairs, and much more.
Value Proposition for IBM DB2 9: Cost/Benefit Case for SAP Enterprise Migrations
[ Source: IBM ]
October 2007-
Over the next few years, most SAP users will begin to move beyond application deployment of next-generation NetWeaver solutions to large-scale migrations of core enterprise systems. This report examines the cost implications of employing Oracle 10g or IBM DB2 9 to support next-generation NetWeave solutions. It is based on input from a wide range of users.