Solving Tech Support, CRM and Issue Tracking
[ Source: Adapt Data Solutions ]
March 2009-
This paper describes the implementation of a Web-based (SaaS) CRM and issue tracking platform for a Fortune 100 company in the oil and gas industry. The company worked with staff at Adapt Data Solutions to deliver a system that met its needs. Initial implementation was for a CRM/tech support system but eventually it was expanded to include eLearning, software downloads, repairs, and much more.
Web Services: Benefits, Challenges, and a Unique, Visual Development Solution
[ Source: Altova ]
January 2008-
Using Altova XMLSpy 2006 and MapForce 2006 together, one can create Web services from start to finish in a visual manner. This speeds development and reduces the occurrence of errors that may be introduced by manual coding. By creating a WSDL file in XMLSpy, then building the corresponding Web service and generating program code in MapForce, and creating and testing SOAP messages in XMLSpy, one can effectively build a complete Web service without having to ....
TS-3000i TimeSync Web-based Clock
[ Source: Amano Cincinnati, Inc. ]
May 2009-
Amano�s innovative TS-3000i turn-key web based clock provides users with automatic time synchronization for validated time. This clock will run on its own by employing easy-to-use resident time synchronization schedules with a back-up system that sends e-mail notification and SNMP trap alerts. It also generates time sync reports on events for a potential audit. The TS-3000i will provide the end user with savings in time, effort and money! Time synching clocks are used by ....
Web Services Testing: A Primer
[ Source: AppLabs Technologies ]
January 2008-
DCOM and CORBA traditionally achieved what web services are now offering but with an exception to interoperability, which they later provide in a true sense. In addition, COM+, DCOM (Distributed Component Object Model) implementations from Microsoft were resource-intensive and were native to a specific Microsoft OS flavor. In other words, the consumer and provider were mandated to be on the same version of the OS. CORBA (Common Object Request Broker Architecture) was Object Management Group’s ....
Reinventing Business Processes Through Strategic Implementation
[ Source: bwired ]
July 2009-
Strategic implementation involves identifying key stakeholders and target segments, gaining a clear understanding of business goals and objectives, determining the processes through which these can best be achieved, and
ensuring the training and support is in place to maximize results. The aim of this paper is to educate users about strategic implementation, and the impact it can have on success in the online environment.
SOA and Web Services: The Performance Paradox
[ Source: CA ]
August 2007-
Loosely-coupled service environments provide unique benefits to the organizations that utilize them, while at the same time, they introduce new challenges. See how IT teams — operations, application support, architects and developers — gain control over complex, composite applications upon which so much business depends. Read this white paper on SOA and Web Services for more in-depth information.
Comparitive Evaluation Of Open Source Portals - JBOSS, Apache Jetspeed, and Liferay
[ Source: Fulcrum Logic ]
July 2008-
The primary objective of this paper is to evaluate strength and weakness of leading Open Source Portals and provide comparative analysis and recommendation. If you find it difficult to decide and strategize your portal solution for your organization, a new class of open source portal technology products may be the solution you are looking for. This new breed of technology is emerging into the corporate IT world as a viable and cost effective solution to ....
IBM Rational To MyEclipse Blue Edition Migration
[ Source: Genuitec, LLC ]
September 2009-
The goal of this white paper is to explore and resolve common concerns and issues surrounding a migration of your development environment from IBM’s Rational Application Developer (RAD) to MyEclipse Blue Edition from Genuitec. Why might a company choose to migrate their development tools? If the migration is decided upon, how would this be done easily and effectively? This paper will answer these common types of questions, as well as explore any intangibles that may ....
How Outsourcing Can Help Recession-Proof Your Company
[ Source: Infuze Technologies Inc. ]
July 2009-
The economic downturn has forced many companies in the U.S. and Europe to reduce spending across the board. For the information technology organization in these companies, this financial hardship means falling behind in the fast-moving Web service-oriented economy. Outsourcing with the right offshore development partner can overcome this problem. It can enable companies to maintain an aggressive strategy of new Web application development in the face of budget reductions of up to 70 percent.
Aflac Japan Trims IT Management Costs, Slashes Development Cycle, and Boosts Application Performance with Nexaweb Enterprise Web 2.0 Solution
[ Source: Nexaweb ]
May 2007-
Aflac Japan is the leading life insurance company in the Japanese market, insuring one in four Japanese households, and is represented by 8,000 agents, making it the country's largest foreign insurer in terms of premium income. Using Nexaweb's Enterprise Web Suite, Aflac Japan has deployed a comprehensive Web-based Insurance Premium Calculation System (IPCS) that combines legacy inquiry, Internet-mediated and stand-alone applications. The IPCS runs in any client environment, including desktops in the office, mobile and ....