Solving Tech Support, CRM and Issue Tracking
[ Source: Adapt Data Solutions ]
March 2009-
This paper describes the implementation of a Web-based (SaaS) CRM and issue tracking platform for a Fortune 100 company in the oil and gas industry. The company worked with staff at Adapt Data Solutions to deliver a system that met its needs. Initial implementation was for a CRM/tech support system but eventually it was expanded to include eLearning, software downloads, repairs, and much more.
Six Myths About Cloud Computing
[ Source: Advanced Systems Group ]
November 2009-
When it comes to technology these days, the cloud is the place to be. Cloud computing has emerged as a hot trend, right alongside virtualization and service-oriented architecture (SOA). Vendors are racing to cash in.
As a result, market misinformation abounds, creating confusion among organizations that might otherwise benefit from the new technology. And as with any emerging technology, much remains in flux. Standards are still evolving, prices and pricing models vary widely, and ....
10 Key Considerations When Outsourcing QA and Testing Services
[ Source: AppLabs ]
March 2008-
Outsourcing is a strategic management option rather than just another way to cut costs. This paper outlines 10 key considerations that organizations should consider when outsourcing QA and testing services, based on AppLabs extensive experience in this field.
MavenWire Case Study
[ Source: Atlantic Global PLC ]
July 2009-
Read how MavenWire, a provider of independent Oracle Transportation Management (OTM) services, implemented Atlantic Global OnDemand to automate the capture of time and expenditure for its international consultancy operation, which is in a number of countries across the EMEA and North America regions.
Selecting & Implementing an Effective Time & Expense Management Solution
[ Source: Atlantic Global PLC ]
August 2009-
In this guide, Atlantic Global looks at some of the common benefits of automating your timesheet and expense capture; how significant cost savings can be achieved, and how your organization can potentially improve its bottom line. Atlantic focuses on basics such as home-grown vs. dedicated solutions and client-installed software vs. software as a service (SaaS), and complex areas of tax credits and automated client billing. Using real client case studies, we highlight some of ....
Project Portfolio Management: An Overview
[ Source: Atlantic Global PLC ]
August 2009-
Project Portfolio Management (PPM) is about how the business manages projects as short-, medium-, and long-term strategic investments. It helps the business establish a clear line of sight from the top right down to the individual project layer -- giving you the ability to spot project redundancies before they happen. From the strategic viewpoint, it allows stakeholders, business leaders, and executives to see clearly and understand how effective their strategies are and, if necessary, which ....
How To Migrate 10,000 Users A Week Fom Lotus Notes to Microsoft Exchange
[ Source: Binary Tree ]
May 2009-
Binary Tree's patent-pending "Migration Factory" process enables large organizations to migrate up to 10,000 users a week from Lotus Notes to Microsoft Exchange and Outlook. This process uses Binary Tree's CMT for Exchange software and a field-proven migration methodology to migrate more than 10 TB of messaging data and up to 10,000 users a week from geographically dispersed locations.
Cloud Computing for National Security Applications
[ Source: Dataline LLC ]
June 2008-
Through collaboration with leading industry partners, Dataline is integrating an end-to-end solution for secure cloud computing. Called Service Oriented Architecture Real Time (SOA-R), this solution integrates:
Real-time services oriented architecture;
Multi-tiered, high-performance storage;
Event driven automated workflows;
Mission specific applications and web services;
Highly reliable, virtualized, hardware infrastructure;
Efficient wide area networking with accelerate geosynchronous satellite IP throughput;
Information ....
Open Source SaaS For Docs: Secure Data Without Vendor Lock-In Using An Open Source Docs Platform
[ Source: Extentech ]
March 2009-
Companies are investigating cloud computing and SaaS offerings as a way to cut IT costs. But most companies will not adopt such solutions for fear of losing control over their data or worse, getting stuck with expensive and endless vendor lock-in. By using open source/open architecture SaaS solutions, you can enjoy the benefits of lowered upfront IT costs, and retain control over your data while mitigating the risks of vendor lock-in.
Accelerating Dynamic Web Content: Efficiently Serving Uncacheable Web Content from Origin
[ Source: fastsoft ]
October 2009-
For companies in the dynamic content business including social networking sites, Internet portals, e-commerce sites, digital media companies, and on-demand software or SaaS fast website performance is critical. A dependable, snappy end-user experience is a key force in decreasing site abandonment and driving consumer adoption for both advertising and subscription-based revenue models.
As web sites become more personalized, rich and interactive, the percentage of dynamic content (versus static content) continues to rise. ....