Collaboration Services Rising
[ Source: Cisco ]
May 2009-
Collaboration solutions are quickly becoming embedded in enterprise environments, spurring a new outlook on how to extend their utility to make a greater impact on the organization. Such solutions are also spotlighting the role of managed service providers in securing, maintaining and driving business value and the overall cost savings and operational efficiencies created by the current class of collaborative tools and technologies. In the ....
The Hidden Cost Of Technology Failure In The Contact Center
[ Source: Empirix ]
September 2009-
A new survey conducted among UK enterprises by the Customer Experience Foundation, sponsored by Empirix, has uncovered the dramatic effect that delays in contact center technology projects can have on costs, customer service, and business overall. As part of the study, UK business, technical, and project management staff at more than 100 private sector companies were interviewed.
Reducing Risk And Fraud Across The Telecom Customer Lifecycle
[ Source: Fair Isaac ]
January 2008-
This white paper published by Fair Isaac describes about reducing risk and fraud across the telecom customer lifecycle. It describes how to stop losses, increase revenues and improve efficiency. The paper briefs about LiquidCredit, as an origination solution for making real-time acquisition decisions that increase gross adds while reducing fraud and risk losses. This flexible ASP-based system enables providers to manage the origination process using their unique business model and policies while incorporating number of ....
Prepaid Telecommunications Fraud - Techniques And Detection
[ Source: Fair Isaac ]
January 2008-
Telecommunications fraud costs carriers billions of revenue dollars annually. With the introduction of 2G, 2.5G, and 3G technologies, many people in the telecom carrier community believe that their future potential fraud will be substantially mitigated. Many forms of technical fraud are becoming less feasible and cost effective for the fraud criminal element. Fair Isaac Fraud Analytics provides unified fraud detection platform. It detects many complex types of fraud, such as technical and subscription fraud.
How Telecom Providers Can Improve Their Customer Acquisition Process
[ Source: Fair Isaac ]
January 2008-
Acquiring a new customer is a costly decision, affecting 80% of measurable risk over the life of that account and touching many other levers of lifetime customer value. It is also an increasingly complex decision that must be made in decreasing timeframes. It also offer companies the ability to bring sophisticated analytics into their decision processes, using ASP-based services accessible from a standard browser. This white paper looks at customer acquisition operations - the way ....
Risk And Fraud Analytics For Telecom: Improve Profitability And Network Efficiencies For Telecom Providers
[ Source: Fair Isaac ]
January 2008-
Although analytic solutions have been deployed in other risk and fraud solutions across the telecom industry, the technology advancements incorporated into Risk Analytics for Telecom and Fraud Analytics for Telecom are unique. The optimal solution combines the most advanced analytics available today along with elements of artificial intelligence such as neural networks. By applying neural network technologies with more traditional statistical analytics, decision management and expert rules, service providers are able to capture the highest ....
Rural Telecom: A Case Study On Gyan Ganga Project
[ Source: Indian Institute of Management Ahmedabad ]
January 2008-
Despite several attempts over the last more than ten years, telecom infrastructure in rural areas is lagging behind the expected levels. There has been a phenomenal spurt in the growth of tele-density in the country, with the evolution of new wireless technologies, but the gap between the urban (25%) and the rural tele-density (1.85%) has been increasing. This paper has been conducted to evaluate the performance of the project in achieving the stated objectives.
Home Networks In Europe: Key Applications And Drivers
[ Source: Parks Associates ]
January 2008-
Kurt is the sole author or contributing author/analyst to more than 40 research reports and studies produced by Parks Associates. The worldwide outlook for home networks is significant. This paper discusses about Home Networking as a Broadband-enabled Solution. The use of a home network largely as a broadband-sharing mechanism is just the first of several stages in the evolution of home networking. The author studies developments in home networks, residential gateways, digital entertainment, technology development ....
20 Tips to Save Energy
[ Source: TANDBERG ]
May 2009-
Did you know that saving 1kWh of electricity is the equivalent of saving 0.4kg of coal and 0.4 liters of pure water while reducing emission of 1Kg of carbon dioxide and 0.03kg of sulphur dioxide? This paper provides 20 simple ideas you can implement now to make a difference in global warming.
Customer Profile- Visions Federal Credit Union
[ Source: TANDBERG ]
October 2006-
"With TANDBERG, Visions Federal Credit Union Increases Employee Satisfaction, and Offers a Higher Caliber of Services to Members Committed to managing internal growth while also providing their growing
membership with superior services and educational opportunities, Visions Federal Credit Union turned to TANDBERG. The result: a cost-effective visual communication solution that brings dispersed staff together, improves morale and productivity, and provides specialized financial consultation to members in real
time."