VoiceCon Orlando 2009: Mark Hemmert , Psytechnics
[ Source: TechWeb ]
March 2009-
Eric Krapf talks to Mark Hemmert , VP of Sales and Operations at Psytechnics about the company's QoE solutions for voice and video quality assessment.
VoiceCon Orlando 2009 Keynote: James O'Neill, Siemens
[ Source: TechWeb ]
April 2009-
The Wednesday keynote address delivered by James O'Neill, CEO, Siemens Enterprise Communications.
Unified Communications: Capturing The Growth Wave
[ Source: Ubiquitous Connections ]
June 2009-
Leading research suggests that the Unified Communications (UC) market in Europe is primed for phenomenal growth over the next four to five years. Despite this, there is little evidence that the manufacturing vendors in the space are making the required investments in order to capitalize on the growth opportunity. Recognizing that UC represents an expanded chapter of the convergence of voice, data and video, vendors need to develop sales channels with improved capabilities, new routes ....
VoiceCon Orlando 2009 Keynote: Gurdeep Singh Pall, Microsoft
[ Source: TechWeb ]
April 2009-
The Wednesday keynote address delivered by Gurdeep Singh Pall, Corporate Vice President, Unified Communications, Microsoft.
RSS Mobile Reader
[ Source: Tata Consultancy Services Ltd ]
May 2009-
The RSS feed reader is a J2ME MIDP application that is able to read most RSS feed versions. RSS is a lightweight XML format designed for sharing headlines and other content like blogs and news. The data is stored on the mobile device and updated on request. It supports most encodings. RSS is a family of Web-feed formats used to publish frequently updated content such as blog entries, news headlines, and pod casts. An RSS ....
Revealing VOIP Adoption Trends
[ Source: Interactive Intelligence ]
August 2009-
Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?
Find out when you read the answers provided by CIO Magazine subscribers.
In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP
Read the full report today.
Telcos in the Cloud: Claiming a Seat at the Table
[ Source: VoiceCon ]
July 2009-
Given the myriad challenges telcos face to their core businesses, they cannot allow themselves to be left out of the emerging "cloud" revenue opportunity. They must get on the cloud bus or risk being thrown under it.
Also in this report:
- Telcos are beginning to insert themselves into the cloud conversation by approaching the cloud in a way that highlights their current network assets and network-related capabilities.
....
The Hidden Cost Of Technology Failure In The Contact Center
[ Source: Empirix ]
September 2009-
A new survey conducted among UK enterprises by the Customer Experience Foundation, sponsored by Empirix, has uncovered the dramatic effect that delays in contact center technology projects can have on costs, customer service, and business overall. As part of the study, UK business, technical, and project management staff at more than 100 private sector companies were interviewed.
Whiteboard Tutorial: Justifying Unified Communications
[ Source: TechWeb ]
September 2009-
Most people think of just the cost savings associated with Unified Communications, but the real challenge is how to bring together voice, video, data and presence across phones, laptops and mobile devices, and get better information because of it.
Capitalizing on Unified Communications: A Business and Technical Strategy Overview
[ Source: Wipro Technologies ]
September 2008-
This paper presents Wipro's point of view on the benefits of UC, and describes our unique ability to combine telephony planning and industry-specific expertise with comprehensive UC solutions designed to meet the needs of virtually any enterprise. It also provides a technical strategy to help decision makers plan for adopting UC, leveraging existing telephony infrastructure while migrating to a full UC solution.
Unified Communication (UC) is an essential technology for improving organizational ....