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HD VoIP Sounds Better [ Source: Audiocodes ]
January 2009- For over 100 years, telephones have grown to become a primary means of communications in both our personal and business lives. Even with all the changes from analog to digital, wireline to mobile and eventually to Voice over IP, one thing has remained consistent – limited audio quality. Why do we have to sound like air traffic controllers when spelling out confirmation codes? “Papa, Alpha, Delta”. This is due to the limitations that the ....

[WHITE PAPER]

Unified Communications: Capturing The Growth Wave [ Source: Ubiquitous Connections ]
June 2009- Leading research suggests that the Unified Communications (UC) market in Europe is primed for phenomenal growth over the next four to five years. Despite this, there is little evidence that the manufacturing vendors in the space are making the required investments in order to capitalize on the growth opportunity. Recognizing that UC represents an expanded chapter of the convergence of voice, data and video, vendors need to develop sales channels with improved capabilities, new routes ....

[WHITE PAPER]

Wi-Fi Update: WLANs For Next-Generation Application [ Source: Wi-Fi Alliance ]
May 2008- Wi-Fi Alliance notes that Wi-Fi Certified products bring interoperability and better user experience to WLAN technology; more than 4,300 products certified since March 2000. The Alliance provides this presentation to detail other benefits of Wi-Fi.

[WHITE PAPER]

Revealing VOIP Adoption Trends [ Source: Interactive Intelligence ]
August 2009- Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?

Find out when you read the answers provided by CIO Magazine subscribers.

In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP

Read the full report today.

[WHITE PAPER]

Telcos in the Cloud: Claiming a Seat at the Table [ Source: VoiceCon ]
July 2009- Given the myriad challenges telcos face to their core businesses, they cannot allow themselves to be left out of the emerging "cloud" revenue opportunity. They must get on the cloud bus or risk being thrown under it.

Also in this report:
- Telcos are beginning to insert themselves into the cloud conversation by approaching the cloud in a way that highlights their current network assets and network-related capabilities.

....

[RESEARCH/ANALYST REPORT]

The Hidden Cost Of Technology Failure In The Contact Center [ Source: Empirix ]
September 2009- A new survey conducted among UK enterprises by the Customer Experience Foundation, sponsored by Empirix, has uncovered the dramatic effect that delays in contact center technology projects can have on costs, customer service, and business overall. As part of the study, UK business, technical, and project management staff at more than 100 private sector companies were interviewed.

[RESEARCH/ANALYST REPORT]

10 Ways Financial Services Companies are Using Video Conferencing to Reduce Staff, Extend Specialty Services, and Increase Profitability [ Source: TANDBERG ]
October 2008- While researching some of the current challenges faced by the financial services sector, IT managers report that video conferencing has successfully addressed a host of managerial and educational challenges at their organizations.

After conducting lengthy interviews with six IT managers nationwide, researchers report that video conferencing has helped them overcome a number of issues

[RESEARCH/ANALYST REPORT]

NetEvents TV Cloud Computing Jargon Buster [ Source: TechWeb ]
June 2009- What is cloud computing? What's it for, who might want it, and how does it work? These are just some of the questions that we answer in our brand new format, which includes an introduction by editorial director Manek Dubash, and a forensic examinatio

[VIDEO]

Preparing an RFI/RFP for Unified Communications [ Source: UniComm Consulting, LLC ]
March 2008- Before you can create a unified communications request for proposal (RFP), you should first define unified communications, figure out what problems you are trying to solve, and choose what and when to buy.

[WHITE PAPER]

CSQL Main Memory Database and Cache [ Source: Lakshya Solutions ]
July 2009- In scaling application performance, most of the time major bottleneck will be the database layer. CSQL provides "updateable" real-time distributed caching infrastructure that provides applications with unprecedented database throughput and predictive response time. CSQL Cache works in conjunction with existing database management system and provides application flexibility to use feature-rich existing database functionalities and high-performance CSQL MMDB based on the performance requirement on per table basis.

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