HD VoIP Sounds Better
[ Source: Audiocodes ]
January 2009-
For over 100 years, telephones have grown to become a primary means of communications in both our personal and business lives. Even with all the changes from analog to digital, wireline to mobile and eventually to Voice over IP, one thing has remained consistent – limited audio quality. Why do we have to sound like air traffic controllers when spelling out confirmation codes? “Papa, Alpha, Delta”. This is due to the limitations that the ....
The Hidden Cost Of Technology Failure In The Contact Center
[ Source: Empirix ]
September 2009-
A new survey conducted among UK enterprises by the Customer Experience Foundation, sponsored by Empirix, has uncovered the dramatic effect that delays in contact center technology projects can have on costs, customer service, and business overall. As part of the study, UK business, technical, and project management staff at more than 100 private sector companies were interviewed.
Revealing VOIP Adoption Trends
[ Source: Interactive Intelligence ]
August 2009-
Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?
Find out when you read the answers provided by CIO Magazine subscribers.
In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP
Read the full report today.
CSQL Main Memory Database and Cache
[ Source: Lakshya Solutions ]
July 2009-
In scaling application performance, most of the time major bottleneck will be the database layer. CSQL provides "updateable" real-time distributed caching infrastructure that provides applications with unprecedented database throughput and predictive response time. CSQL Cache works in conjunction with existing database management system and provides application flexibility to use feature-rich existing database functionalities and high-performance CSQL MMDB based on the performance requirement on per table basis.
Integrating Mobility With UC
[ Source: Microsoft ]
November 2008-
Microsoft features this presentation on Unified Communications. Mobility isn’t just about mobile phones. Mobile users employ a combination of devices and tools. Consistent experience across PC, Web and mobile phone is important. Solutions need to work seamlessly regardless of where the user is--in the office or on the road.
Merging Mobility with Unified Communications
[ Source: Nokia ]
March 2008-
For enterprises, mobile unified communications holds the promise of increasing productivity, saving money, and integrating business processes.
Developing An Enterprisewide Emergency Notification System
[ Source: RedSky Technologies ]
November 2008-
An emergency notification system is capable of notifying anyone in the enterprise that an emergency is in progress in real-time. It uses multiple methods of communication (voice, e-mail, SMS, pager) and is integrated with other enterprise voice and data networks. RedSky explores this system in this presentation.
10 Ways Financial Services Companies are Using Video Conferencing to Reduce Staff, Extend Specialty Services, and Increase Profitability
[ Source: TANDBERG ]
October 2008-
While researching some of the current challenges faced by the financial services
sector, IT managers report that video conferencing has successfully addressed a
host of managerial and educational challenges at their organizations.
After conducting lengthy interviews with six IT managers nationwide, researchers
report that video conferencing has helped them overcome a number of issues
10 Ways Major Manufacturers are Using Video Conferencing to Increase Business Volume and Decrease Costs
[ Source: TANDBERG ]
October 2008-
From managing global supply chains to grappling with shortages of
skilled workers, manufacturers are addressing a host of educational and
managerial challenges in today’s marketplace. After conducting lengthy
interviews with six IT managers at manufacturing facilities across the
U.S., video conferencing has emerged as the key to solving a host of
manufacturing challenges.
NetEvents TV Cloud Computing Jargon Buster
[ Source: TechWeb ]
June 2009-
What is cloud computing? What's it for, who might want it, and how does it work? These are just some of the questions that we answer in our brand new format, which includes an introduction by editorial director Manek Dubash, and a forensic examinatio