Revealing VOIP Adoption Trends
[ Source: Interactive Intelligence ]
August 2009-
Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?
Find out when you read the answers provided by CIO Magazine subscribers.
In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP
Read the full report today.
Spector 360
[ Source: SpectorSoft Corporation ]
June 2006-
Spector 360™ Company-Wide Monitoring and Surveillance Software enables you to monitor employee PC and Internet use, analyze trends and patterns, investigate suspicious behavior, search for specific details and report your findings all from the convenience of your desktop.
Spector 360 is a scalable, centrally-managed, employee monitoring solution that is easy to deploy and manage over your network.
Spector 360 records your employees’ web sites visited, files transferred, documents printed, ....
IBM Sales Center: With Computer Telephony Integration
[ Source: IBM ]
January 2008-
Computer Telephony Integration (CTI) is a technology that allows the integration of interactions on a telephone and a computer. CTI includes the integration of all customer contact channels, such as voice, e-mail, Web, fax, and so on, with computer systems. CTI involves using a computer to manage the incoming and outgoing telephone calls. This paper discusses how to integrate IBM Sales Center for WebSphere Commerce with a Computer Telephony Integration system that uses Java Telephony ....