Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service
[ Source: Optical Image Technology - DocFinity ]
October 2007-
Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ....
Case Study: Metron Enterprise and Howard County, Maryland
[ Source: eTelemetry ]
July 2008-
Howard County, Maryland, has approximately 3,000 users on its County IT network. Users who engaged in streaming music and inappropriate surfing or had misconfigured PCs, for example, were straining the network and impacting employee use for legitimate work purposes. Limited resources and an inability to monitor network activity left Howard County without any reliable way of identifying the sources of these violations. The IT department would be routinely asked to analyze hard drives for evidence ....
Unique SLA Model saves upto 40% on Product Engineering
[ Source: Wipro ]
November 2009-
A leading telecom giant was able to deal with industry challenges — such as eroding margins, inefficient operations and increased costs by leveraging a unique SLA model. Discover the benefits of leveraging such a model in your company.