Improving Bottom Line Performance Through Precision Forecasting And Scheduling
[ Source: GMT Corporation ]
March 2009-
Whether in a contact center or bank branch environment, workforce managers everywhere face the constant challenge of balancing the yin and yang priorities of service levels and labor costs. This is especially true in today's economic environment where inaccurate forecasts can lead to poor scheduling decisions and can have dramatic impact on bottom line profitability. In this guide, GMT Corp. analyzes how to improve bottom-line performance in contact centers and bank branches through precision forecasting ....
The Greening of Training: How Sustainability Is Reshaping Organizational Learning
[ Source: SkillSoft ]
February 2009-
More and more companies are making sustainability a highly visible part of their corporate strategy. There are many factors driving companies to go green, from the desire to improve corporate image to competitive differentiation in the market. But whatever the reason, the training department can be a key part of a green strategy. This dovetails nicely with the overall trend in training to align learning with corporate initiatives. If your company is championing a green ....
How Outsourcing Can Help Recession-Proof Your Company
[ Source: Infuze Technologies Inc. ]
July 2009-
The economic downturn has forced many companies in the U.S. and Europe to reduce spending across the board. For the information technology organization in these companies, this financial hardship means falling behind in the fast-moving Web service-oriented economy. Outsourcing with the right offshore development partner can overcome this problem. It can enable companies to maintain an aggressive strategy of new Web application development in the face of budget reductions of up to 70 percent.
Selecting & Implementing an Effective Time & Expense Management Solution
[ Source: Atlantic Global PLC ]
August 2009-
In this guide, Atlantic Global looks at some of the common benefits of automating your timesheet and expense capture; how significant cost savings can be achieved, and how your organization can potentially improve its bottom line. Atlantic focuses on basics such as home-grown vs. dedicated solutions and client-installed software vs. software as a service (SaaS), and complex areas of tax credits and automated client billing. Using real client case studies, we highlight some of ....
Recession-Proof Your Business: The Top Five Ways IT Organizations Can Help Companies Survive a Tough Economy
[ Source: Informatica ]
February 2009-
We’ve all seen the headlines. We’ve read the analyst reports. It’s unanimous: IT budgets are shrinking. But the needs of the business are not. In fact, in difficult times, the needs of the business may actually grow.
When times are tough, companies need to home in on those activities that help them operate more efficiently and do more with less. They need to quickly adapt and respond to competitive threats and fluctuating ....
New Study Shows Leading Edge Companies Receive Failing Grade At HR SEO Strategies
[ Source: Sharkstrike ]
June 2009-
In this first of a four-part series, Sharkstrike discusses the emergance of HR SEO, as well as findings from its research into current HR SEO practices at leading companies. Search engine optimization (SEO) has been a standard practice used by corporate marketing departments to attract qualified buyers to Web sites for years. And while many human resources leaders might know little or nothing about SEO, leading-edge companies seeking to win the talent acquisition wars are ....
17 Ways to Reduce IT Cost
[ Source: Apptio ]
January 2009-
Cost-cutting initiatives gain special prominence in a tough economy. In troubled financial times, however, many CIOs won’t sign off on a new project, unless there are demonstrable quantified savings and the financial impact is clearly identified.
This whitepaper describes how you can identify new cost savings opportunities, precisely quantify the savings, evaluate the project impact, and establish a way to track costs over time for continual cost optimization.
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Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow’s Challenges
[ Source: SkillSoft ]
August 2009-
Today's IT departments must be true business partners, actively engaged in serving internal and external customers, and aligned with company goals. IT leaders discuss how educating and training IT professionals for leadership leads to high-performance, business-savvy tech teams.
2009 IT Skills and Salary Report
[ Source: Global Knowledge ]
March 2009-
How much more could you be earning?
For the second year in a row, Global Knowledge and TechRepublic have partnered to create a comprehensive IT salary survey. With over 14,150 responses, the 2009 report has turned out to be one of this year's most relevant and revealing salary surveys in the industry.
Despite the current economic pressures, the salaries of IT professionals did post a 10% gain over the results reported in ....
Academic Mentoring: How To Give It And How To Get It
[ Source: Boston University ]
January 2008-
Students, trainees, research fellows, and junior faculty all benefit from the direction provided by academic mentors and research supervisors. The literature contains numerous reports on the importance of mentorship in helping facilitate the future success of trainees, documenting benefits such as more productive research careers, greater career satisfaction, better preparation in making career decisions, networking within a profession, and aiding in stress management.1-10 This Commentary describes several key points of advice both for ....