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The Solaris 10 Advantage: Understanding the Real Cost of Ownership of Red Hat Enterprise Linux [ Source: Crimson Consulting Group ]
January 2008- This paper published by Crimson Consulting Group discusses the solaris 10 advantage: understanding the real cost of ownership of red hat enterprise linux. Long-term cost of ownership is a more accurate metric than acquisition cost in making an operating system decision. CIOs considering Linux should be aware that other UNIX operating system providers, such as Sun Microsystems, may offer better long-term cost of ownership as compared to Linux. This paper discusses a study based on ....

[WHITE PAPER]

Why, What, Where and How of Outsourcing [ Source: S5 Systems ]
April 2008- To implement a successful outsourced project considerable planning and efforts are required. This white paper discusses the important guidelines to help through your next outsourced project.

This whitepaper is for product/project managers, CFO and other managers involved in making decisions related to outsourcing.

[WHITE PAPER]

Why Buy Pre-Owned? 2008 UsedCisco.com Buyer's Guide [ Source: UsedCisco.com ]
May 2008- Have you found yourself asking...
- What is pre-owned network hardware?
- How much money can I really save?
- Where does pre-owned hardware come from?
- How do I select an appropriate vendor?
- What service & support options are available?
- How do I avoid buying counterfeit hardware?
- How does buying pre-owned help save the environment?


An incredible array of organizations from ....

[WHITE PAPER]

Outlook for 2007 [ Source: InformationWeek ]
January 2007- What does 2007 hold for your organization? InformationWeek Research provides an early look of what's on tap for 2007 in its annual Outlook for 2007 study. Business and technology priorities, IT spending plans, and IT hiring plans are documented in this 12-page report.

Key report areas include:
IT budget allocations
Business priorities
Technology and product plans
IT Hiring Plans
Responses are trended with ....

[RESEARCH/ANALYST REPORT]

Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service [ Source: Optical Image Technology - DocFinity ]
October 2007- Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ....

[CASE STUDY]

Practical Advice for Leveraging CICS in an SOA [ Source: Seagull Software ]
June 2008- Exposing mainframe applications as Web services can be a daunting and time-consuming task. Yet CICS applications are the perfect way to make the mainframe an active participant in your SOA projects. This white paper features ways to improve time-to-market for mainframe Web services, and gives practical advice for leveraging CICS in your SOA projects.

[WHITE PAPER]

Top 5 Myths of Screen Scraping [ Source: Seagull Software ]
June 2008- Many organizations with mainframe, System i or OpenVMS applications still ask their employees to use green-screen (or text-based) user interfaces to work with essential business information. Green-screens are a business problem and a technology problem. They're unappealing, hard to learn, intimidating, and accessible only with terminal emulation software. They’re also incompatible with modern application integration methods like Web services and SOA.

The appeal of screen-scraping is understandable — it's simple and inexpensive. But many ....

[WHITE PAPER]

17 Ways to Reduce IT Cost [ Source: Apptio ]
January 2009- Cost-cutting initiatives gain special prominence in a tough economy. In troubled financial times, however, many CIOs won’t sign off on a new project, unless there are demonstrable quantified savings and the financial impact is clearly identified.

This whitepaper describes how you can identify new cost savings opportunities, precisely quantify the savings, evaluate the project impact, and establish a way to track costs over time for continual cost optimization.

....

[WHITE PAPER]

Recession-Proof Your Business: The Top Five Ways IT Organizations Can Help Companies Survive a Tough Economy [ Source: Informatica ]
February 2009- We’ve all seen the headlines. We’ve read the analyst reports. It’s unanimous: IT budgets are shrinking. But the needs of the business are not. In fact, in difficult times, the needs of the business may actually grow.

When times are tough, companies need to home in on those activities that help them operate more efficiently and do more with less. They need to quickly adapt and respond to competitive threats and fluctuating ....

[WHITE PAPER]

Improving Bottom Line Performance Through Precision Forecasting And Scheduling [ Source: GMT Corporation ]
March 2009- Whether in a contact center or bank branch environment, workforce managers everywhere face the constant challenge of balancing the yin and yang priorities of service levels and labor costs. This is especially true in today's economic environment where inaccurate forecasts can lead to poor scheduling decisions and can have dramatic impact on bottom line profitability. In this guide, GMT Corp. analyzes how to improve bottom-line performance in contact centers and bank branches through precision forecasting ....

[WHITE PAPER]