Make Your IT Staff Smarter With Digital Libraries
[ Source: Safari Books Online ]
December 2008-
On-demand access to trusted technology information empowers IT workforces
to solve everyday technical challenges and increases productivity. Throw a valuable e-reference tool like a digital library out to a community of IT users, programmers, and business professionals, and they’ll uncover a variety of personal and corporate applications.
Improving Bottom Line Performance Through Precision Forecasting And Scheduling
[ Source: GMT Corporation ]
March 2009-
Whether in a contact center or bank branch environment, workforce managers everywhere face the constant challenge of balancing the yin and yang priorities of service levels and labor costs. This is especially true in today's economic environment where inaccurate forecasts can lead to poor scheduling decisions and can have dramatic impact on bottom line profitability. In this guide, GMT Corp. analyzes how to improve bottom-line performance in contact centers and bank branches through precision forecasting ....
ERP For IT And Tooling For Automation
[ Source: Cornerstone Technology BV ]
March 2009-
The question is what can be depicted to be a major key for a successful ERP implementation for the IT disciplines The primary condition for effective ERP systems for the IT-shop itself is self-automation. No human expert input or intervention! Enterprise applications must be automatically inputted into the ERP database. This aspect makes system engineering methodologies like ITIL much more consistent and complete.
The Greening of Training: How Sustainability Is Reshaping Organizational Learning
[ Source: SkillSoft ]
February 2009-
More and more companies are making sustainability a highly visible part of their corporate strategy. There are many factors driving companies to go green, from the desire to improve corporate image to competitive differentiation in the market. But whatever the reason, the training department can be a key part of a green strategy. This dovetails nicely with the overall trend in training to align learning with corporate initiatives. If your company is championing a green ....
Why, What, Where and How of Outsourcing
[ Source: S5 Systems ]
April 2008-
To implement a successful outsourced project considerable planning and
efforts are required. This white paper discusses the important guidelines to help through your next outsourced project.
This whitepaper is for product/project managers, CFO and other managers involved in making decisions related to outsourcing.
Skills Gaps in the World’s IT Workforce: A CompTIA International Research Study
[ Source: CompTIA ]
September 2008-
This ground-breaking research identifies trends and gaps in IT skills, explores issues surrounding recruiting and hiring, investigates the current and potential IT market growth and demand for IT professionals, and discovers which factors most influence, and are expected to influence, the IT industry.
The IT industry has experienced many changes and much growth in the past decade with the fast pace of technological change and the ever-increasing globalization of business. We believe ....
10 Hot Skills for 2009
[ Source: Global Knowledge ]
May 2009-
Whether we are in a down economy, seeing jobs go offshore, or witnessing jobs being cut altogether, there are certain IT skills that will never go out of style. With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
How to Use the Six Laws of Persuasion during a Negotiation
[ Source: Global Knowledge ]
August 2006-
In order to be successful, you must master the persuasion process, which will enable you to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking. In other words, you have to be able to "sell" your ideas in order to make changes in your favor and, in a win-win situation, provide the other side with a fair deal. This entails a process that can appeal to the ....
Recession-Proof Your Business: The Top Five Ways IT Organizations Can Help Companies Survive a Tough Economy
[ Source: Informatica ]
February 2009-
We’ve all seen the headlines. We’ve read the analyst reports. It’s unanimous: IT budgets are shrinking. But the needs of the business are not. In fact, in difficult times, the needs of the business may actually grow.
When times are tough, companies need to home in on those activities that help them operate more efficiently and do more with less. They need to quickly adapt and respond to competitive threats and fluctuating ....
10 Dying IT Skills
[ Source: Global Knowledge ]
June 2009-
There are some things in life, like good manners, which never go out of style, and there are other things, like clothing styles that fall in and out of fashion, but when an IT skill falls out of favor it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to update your skill set