Remote Call Center Security
[ Source: PhoneFactor ]
February 2009-
Call centers continue to move toward the cost-effective business model of at-home agents to maintain an onshore work force, but there is an increased risk of a security breach associated with at-home workers operating on their own equipment across unknown networks.
Depending on the industry served, call centers must meet any number of strict standards for maintaining password security. Many two-factor authentication systems are difficult and expensive to implement and administer, leading to limited ....
CoSign Digital Signatures Empower NextDocs SharePoint-based Solution
[ Source: Arx,Inc. ]
January 2008-
NextDocs, a leading provider of Microsoft SharePoint-based regulatory document and quality management software, needed a digital signature capability to help their customers fully realize the benefits of an electronic process. The benefits of a completely electronic workflow include streamlining business processes and saving on costs, while meeting regulatory requirements.
Integration of CoSign into NextDocs products using CoSign's SAPI (Signature API). The solution allows the users to digitally sign documents within NextDocs Document and Quality ....