Spector 360 for Call Centers
[ Source: SpectorSoft Corporation ]
June 2006-
Just like your Call Recorder does for phone activity, Spector 360 enables you to improve Call Center performance and security by centrally monitoring EVERYTHING your agents do on the computer.
Spector 360 lets you automatically RECORD all agent activity. REVIEW using high-level charts and graphs. Quickly ANALYZE trends and patterns. Drill down to INVESTIGATE unproductive behavior. SEARCH for specific details. And REPORT your findings from the convenience of your desktop.
Spector 360 ....
Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction
[ Source: Novell ]
May 2008-
Traditional security is no longer good enough because complexity is increasing significantly. Traditional IT security was formerly provided by firewalls, antivirus solutions, and other security products. Such measures worked fine when security was defined around known threats and well-defined perimeter defenses. Now, a comprehensive security strategy must deal with the increased vulnerability of mobile assets and a threat environment that is smarter and more aggressive, organized, focused, and profit oriented. Download this white paper to ....
PowerBroker Demo
[ Source: Symark ]
August 2008-
Symark PowerBroker is a policy-driven, root account access control application that provides granular privileged access delegation, detailed logging and reporting, and centralized administration across heterogeneous UNIX and Linux environments. It provides UNIX and Linux security and accountability by enabling system administrators to delegate administrative privileges and authorization without disclosing the root password and to grant selective access to UNIX and Linux-based corporate resources. Administrators can create powerful and granular security policies in PowerBroker to restrict ....
How to Resolve the Challenges of Biometric Technology Integration, Deployment, and Support
[ Source: M2SYS Technology ]
March 2008-
Biometric authentication components are emerging as an essential part of comprehensive business software applications and will play a central role in existing and future applications, networks, and information storage facilities. These biometric components utilize physical traits or behavioral characteristics for reliable identity authentication. Application developers, integrators and software solution providers are challenged with growing demand for biometric security features and functions. With a wide variety of biometric ....
IT Security & Authentication: Key Concerns
[ Source: PhoneFactor ]
February 2009-
As we implement this year's security initiatives amidst a steady economic downturn, it is more critical than ever to reflect on both our success and our lessons learned. This survey identifies IT professionals' key security concerns in 2008 and discusses how implementations could be simplified, particularly with the use of a phone as the second factor of authentication.
XSS (Cross-Site Scripting) Introduction
[ Source: V.A.P.T. ]
April 2008-
In this Whitepaper, we will cover the outline of how to prevent XSS attacks, how they work, and why they are so successful. Take a look at why this attack is so popular and how it affects some of the largest corporations in the world.
Coming To An Online Bank Near You
[ Source: Checco Services Inc. ]
February 2006-
The FFIEC has created an initiative where enterprise e-business is measured not simply by corporate liability but by the protection of the enterprise customer. Although the guidance may be missing a legislative bite, it is prudent for the financial institutions to plan an implementation path for multifactor online authentication within this fiscal year. The use of keystroke biometrics along with proper access control policies, logging, and auditing can create a cost-efficient and truly reasonable ....
6 Best Practices To Prevent Enterprise Data Loss
[ Source: RSA, The Security Division of EMC ]
April 2009-
More than 262 million records have been breached since January 2005 and according Ponemon Institute, data loss is costing companies an average of $6.6 million per breach. According to RSA, following these "Six Best Practices for Preventing Enterprise Data Loss" can help you save millions.
Network Access Control, Part II
[ Source: InformationWeek ]
June 2007-
Compliance initiatives are driving deployments of network access control, but which system is best? Many vendors, both new and established, are offering NAC solutions. Finding a product that meets an organization's needs may be daunting given the number of options, but a fit is out there. This report analyzes enterprise use of NAC, based on the authors' expertise and market knowledge, as well as NWC polls of members of the IT community.
This ....
Remote Call Center Security
[ Source: PhoneFactor ]
February 2009-
Call centers continue to move toward the cost-effective business model of at-home agents to maintain an onshore work force, but there is an increased risk of a security breach associated with at-home workers operating on their own equipment across unknown networks.
Depending on the industry served, call centers must meet any number of strict standards for maintaining password security. Many two-factor authentication systems are difficult and expensive to implement and administer, leading to limited ....