As money flows into efforts to modernize healthcare IT systems, a wide variety of tech vendors -- from traditional healthcare systems providers to newcomers seeking a piece of the action -- are offering new systems, products, and services to assist caregivers in doing a better job of helping patients.
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Services and products: Infosys provides consulting, business process outsourcing services, and IT systems to a wide range of healthcare providers, with a particular focus on hospital chains, large hospitals, and integrated healthcare delivery networks. Infosys' services include helping providers meet meaningful use requirements, systems migration, and enabling applications to run on mobile devices. Infosys also offers the Sustained End User Adoption and Learning service, which helps train end-users so the provider actually gets the benefits of the new system. It also offers a Healthcare Enterprise Performance Management solution that includes Capacity Management, Clinical Quality Management, ER Optimization, and Discharge Management.
Value to healthcare providers: Infosys has been providing healthcare IT services for more than 10 years. Its clients frequently request help with meaningful use systems, PeopleSoft upgrades, and legacy system maintenance. ICD-10 tools and services, which the company has recently added, help companies manage clinical documentation during the transition from ICD-9 to ICD-10.