As money flows into efforts to modernize healthcare IT systems, a wide variety of tech vendors -- from traditional healthcare systems providers to newcomers seeking a piece of the action -- are offering new systems, products, and services to assist caregivers in doing a better job of helping patients.
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Services and products: Xerox helps healthcare organizations manage the documents that are essential to their business, including medical records, forms, manuals, and patient education materials. The company acquired Affiliated Computer Services Inc., which allows it to offer consulting, implementation, and hosting services in areas including business intelligence, technology infrastructure, and revenue cycle management. Xerox works with more than 3,000 healthcare organizations, including doctors' offices, hospitals, and healthcare delivery networks.
Value to healthcare providers: Xerox can manage all document and business processes within a healthcare organization, from pre-admission to patient discharge and recovery. And it can transform the data and documents into information that improves care. Xerox's customers turn to it for application consulting, implementation, and hosting services. Xerox has expanded its services to help healthcare organizations get the most out of their electronic medical record investments.