Where to find the best IT words of wisdom, 140 characters at a time.
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OK, we'll cop to a bias on this one. Feldman is not just CIO for the City of Asheville, N.C., but he's also an InformationWeek contributor. If you've read his columns, you already know that he's not short on opinions on all things technology, not just for government IT shops but across many areas and organizational types.
IT Service Management Must EvolveThe idea of technology being delivered as a service appeals to the 409 IT pros responding to our Service-Oriented IT Survey. But cloud providers are competing for that work, and CIOs are being selective.