Google Apps Finally Exits Beta - InformationWeek
Cloud // Software as a Service
02:25 PM

Google Apps Finally Exits Beta

New features and services could make the Apps more appealing to corporate customers and easier for administrators to handle.

In its ongoing effort to attract corporate customers, Google took the beta tag off Google Apps Tuesday, hoping business users will now see the software as solid enough to use.

One component, Gmail, has been in beta for over five years, wrote Google director of product management Matthew Glotzbach in Google's blog, although he noted that the Google App suite of applications -- which include Calendar, Docs and Talk -- has always had a service-level agreement and 24-hour, 7-day-a-week support.

"We've come to appreciate that the beta tag just doesn't fit for large enterprises that aren't keen to run their business on software that sounds like it's still in the trial phase," Glotzbach said. "So we've focused our efforts on reaching our high bar for taking products out of beta, and all the applications in the Apps suite have now met that mark."

Glotzbach didn't specify what that mark might be, although Google did introduce new features and services that could make the Apps more appealing to corporate customers and easier for administrators to handle.

These include e-mail delegation, which allows IT staff to screen and send e-mail on behalf of others; e-mail retention, which is critical for companies that need to comply with industry regulations or defend or prosecute lawsuits; live replication of corporate data to other locations for disaster recovery; and "special handling" of corporate data in Google's data centers.

Pricing is not expected to change.

Google claims that 1.75 million companies run Google Apps, although many of those are small and medium businesses.

The market for corporate productivity software is still dominated by Microsoft Exchange and IBM's Lotus Notes, according to a report last year from Forrester Research, which said that other vendors, including Google, lack the resources to build and integrate an entire platform of software for corporations.

A group of academics and computer scientists has also questioned the security of Google Apps. Last month 37 of them issued an open letter to Google CEO Eric Schmidt detailing several security problems with the Apps and asking that Google enable industry standard transport encryption technology to prevent snooping and data theft (HTTPS).

Google is considering that request and responded to the group here.

InformationWeek has published an in-depth report on application development. Download the report here (registration required).

Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
2017 State of the Cloud Report
As the use of public cloud becomes a given, IT leaders must navigate the transition and advocate for management tools or architectures that allow them to realize the benefits they seek. Download this report to explore the issues and how to best leverage the cloud moving forward.
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on for the week of November 6, 2016. We'll be talking with the editors and correspondents who brought you the top stories of the week to get the "story behind the story."
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll