A new service from cloud monitoring system Gomez, a Compuware online service, now offers more insight into mobile app performance. The service is integrated with Google's Mobile Page Speed service, which provides metrics on how fast an online application's pages load. Such metrics could be important as users come to depend more and more on their mobile devices. One recently released iPhone application can send a patient's vital signs to their online electronic health records.
So mobile app performance data may become a crucial competitive factor for service providers. When a mobile application seeks data or a service, the roundtrip time involved tends to be longer than in desktop interactions, due to the wireless networks involved. Making that phenomenon worse, with application pages that are slow to load or application logic that is slow to execute, could result in leaving the door open to a competitor.
[Want to learn more about mobile apps that can save your bacon? See 10 Epic Android Apps.]
Compuware has built a performance monitoring network that can test response times of mobile applications for 5,000 mobile devices. The Mobile Synthetic Monitoring Network launches user-simulating pings to various websites and online applications to see how quickly they respond. It uses 29 locations around the world to conduct the performance monitoring, according to Compuware's announcement Tuesday on its fall improvements to the Gomez monitoring system.
Speedy responses to end users tend to encourage mobile users to move from being e-commerce browsers into buyers. The Gomez Mobile Real-User Monitoring Conversion Analytics will show how a given application's performance may be related to its conversion rate.
Another factor that affects mobile applications is the rate at which the end-user device can accept streamed content. The Gomez mobile application monitoring can measure the rate at which an application streams content to particular devices, a service that requires support for adaptive streaming since different devices can accept a stream of content at different bit rates.
The service measures the number of times the bit rate changes, the time spent receiving at each bit rate, and the percentage of time at each rate. The service can provide measures on Adobe Flash Dynamic Streaming and Microsoft Smooth Silverlight Smooth Streaming as well, according to the announcement.