Justice Department Attacks Lawson's Stature As Software Player
Testifying for Oracle at its antitrust trial, Lawson CEO John Coughlan tried to show his company was more than a middle-market player, but was confronted with several cases in which its customers complained that the software vendor wasn't up to the job.
NetSuite Adds E-Commerce Component To ERP/CRM Suite
NetSuite has added a new e-commerce module to its NetSuite hosted suite of ERP and CRM applications, which integrates website and Web store functionality with financials, warehouse management, sales and customer support systems.
New product releases for intelligent enterprises.
The patent wars and how they inspire great minds, even some that think alike.
How to leverage transactions within your application integration infrastructure.
(Re)Enter the Leader?
Informatica PowerCenter 7.0 takes an ambitious development path to regain data integration leadership.
ERP and Content Management: Harmonic Convergence?
To drive collaborative processes, businesses need embedded intelligence. BI, focused on structured data, is only half of the story: Businesses need content management for the unstructured stuff. ERP wants to be the point of convergence.
Homeland Security as Catalyst
Innovative software firms are answering the call from U.S. government agencies for advanced analytics to help combat terrorism and criminal activity. What's the potential of this software for strategic business applications?
Drug Database Debated
GlaxoSmithKline creates database for its clinical trials, amid calls for national registry
The Information Cannot Speak for Itself
Massive IT investment won't matter if users are unable to make sense of the data. With businesses reliant on information, presentation can no longer be an afterthought. Here's how you can improve that first impression.
The Data Quality Audit
An audit can help you discover the source of data quality problems. Hint: It might be the warehouse.
High-level intelligence at a glance
Message, Not Messenger
Like a good lead-off hitter, presentation says a lot about the character of the whole organization.
BI To CRM's Rescue
CRM is just a business process like any other, and like the others, it can be made smarter with BI.
Ryder Puts Real-Time Data On The Radar
To help sell its services and better manage shipping processes, Ryder System's logistics division in May completed a carrier portal that makes shipment-tracking information visible to customers as well as the 650 carriers (including FedEx, J.B. Hunt, Roadway, Schneider, UPS and Yellow) that move the company's freight.
Good Management Takes Planning
Too often, companies fail to make the tactical decisions needed to ensure a successful deployment of business-process-management software.
BPM Partners Releases Healthcare Dashboard
BPM Partners released a performance management dashboard designed for use by companies in the healthcare industry, the first of several anticipated industry-specific tools the services firm plans to produce.
Business Intelligence Can Give CRM A Boost
Industry experts at a CRM conference in San Francisco made it clear that using basic business intelligence can help boost users' adoption of CRM and lead to a better payoff on investments.
Start With What's Broken
When it comes to BPM, go ahead and begin with the process that's anathema to everyone involved with it. When you create a turnaround, you reach hero status.