Hospitals find themselves implementing new releases of EHR software, certified to 2014 standards, almost as soon as vendors release certified versions. That's almost like implementing Windows 8 immediately after release.
The consumerization of healthcare -- with consumers choosing their own drugs and health plans -- can have the unwanted side effect of struggling to meet customer demands. Here's how healthcare organizations can cope.
In this excerpt from his book "Where Does It Hurt? An Entrepreneur's Guide to Fixing Health Care," Athenahealth CEO Jonathan Bush addresses the conflict between government and disruptive innovation in healthcare.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.