Despite its unpredictable, frustrating nature, wireless Internet access has become more than just a nice perk available at some savvy hotels. It has become downright necessary to compete for corporate travel business. But based on my experiences with wireless while traveling, there really isn't any reason to rush just yet.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.