It's become conventional wisdom in the VoIP/IP telephony/UC security space that the major vulnerability for voice-over-IP traffic today remains the simple fact that it runs on IP infrastructures that may be the targets of attacks that have been plaguing data networks for years. In other words, all those exotic types of attacks with names like SPIT (spam over IP telephony); VOMIT (voice over misconfigured IP telephony); or eavesdropping via packet capture -- these have not yet materialized to any
UC Vendors As Services Companies
I mentioned in last Friday's post that Unified Communications is expected to require much more systems integration work than traditional telecom implementations. That's directly related to the fact that communications is becoming more of a software business and less of a hardware business. It also means that many of the "hardware" vendors of the past are trying to imitate IBM's successes of the last deca
The True UC Market Is Tiny...Today
I've been watching the Unified Communications market since it began two years ago, and one of the things that everybody's been trying to figure out is how to quantify the market and characterize how fast it's moving and where it might be headed. This week, Blair Pleasant of COMMfusion and UCstrategies.com delivered a great contribution to this emerging body of knowledge. The executive summary and TOC are
Mystery And Margin
Over at No Jitter, consultant Gary Audin has posted a blog based on a new report that looks at IT services costs. The report, from the OnForce analyst firm, finds that VoIP is by far the most expensive IT component to service; the average VoIP work order is more than half again as expensive as the next-highest category, wiring and cabling, which of course also can be a
Will Enterprises Buy Hosted UC?
This week the carriers are having their big show in Las Vegas, NXTComm, so we're seeing announcements like this one from Nortel, of a joint solution with Microsoft for carrier-hosted Unified Communications. The focus of that particular release is SMBs, which have generally been the target market for hosted services. There's an ongoing debate about whether larg
You've Already Got Communications-Enabled Business Processes
Communications-Enabled Business Processes, or CEBP, is one of the hot buzzwords in enterprise communications. Many people see CEBP as the Holy Grail of communications technology, something that may be attained years from now. But, in fact, you have CEBP in your enterprise now. It's called PBX features.
Coming To The iPhone: Enterprise Apps
Analysts say the latest iPhone has the security and speed businesses seek in a smartphone, and the enterprise applications they depend on aren't far behind.
Who Makes The UC Buying Decision?
Forrester Research has a new report out that offers some insights into the communications technologies that enterprises are adopting -- and are still holding off on. There's also a provocative data point on how involved business unit executives are in Unified Communications purchases.
Women Buying More Smartphones
The demographic is significant, as 71% of women decide on their families' wireless choices, a Verizon survey found.
D'Ambrosio Steps Down From Avaya, Citing Medical Reasons
Avaya announced today that its president and CEO, Lou D'Ambrosio, is stepping down due to "medical reasons" (about which no further details were given), and that he'll be replaced on an interim basis by Charlie Giancarlo, who left Cisco late last year to join the private equity firm, Silver Lake Partners, that acquired Avaya almost exactly one year ago. The Avaya announcement is here and