Jeff Pulver,who this year convinced the FCC to keep his company's Free World Dialup service free from regulatory constraints, says the industry needs to set its sights higher than merely providing voice services over the Internet.
Corporate governance regulations are pushing businesses to get serious about how they manage business processes. Here's how an integrated, process-based approach can become the focus of the first true "management system."
The first round of a financial-reporting auditing standard was made public last week, a step toward providing guidelines for companies struggling to implement systems compliant with the Sarbanes-Oxley Act.
Salesforce.com and WebEx Communications Inc. on Monday said they have agreed to integrate that latter company's web conferencing service with Salesforce's Internet-based customer relationship management service.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.