Oracle and SAP: Fur Flies as Executive Jumps Ship
It's been an interesting week for the two giants slugging it out in the business software marketplace. First Oracle filed suit against SAP for intellectual property intrusions into its Internet-based repository of product support information... Also this week came the resignation of Shai Agassi, the president of SAP's product and technology group. It was hardly a surprise.
CIO Does Not Stand For 'Career Is Over'
…any more than, say, CEO stands for Capability Eludes Opportunity or CFO means Clever Financial Obfuscation - okay, maybe there's something in that last one… On the other hand, neither does CIO stand for Completely Infallible and Omniscient; CIO's need guidance, too. Here's a plethora of educational resources, including a new book on CIO Best Practices.
Lawsuit Spotlights Loyalty As Well As Ethics
The BI industry has long been rife with companies suing one another. Most recently, Hyperion and HyperRoll squabbled about patent infringements, finally agreeing to become partners. Business Objects and MicroStrategy kept counter suing each other over a period of five years, with both parties ultimately declaring victory and neither having to pay one another. Last week, Oracle joined the cacophony by filing claim against SAP.
Prof. Davenport Misses the Point of Analytics
I recently sat in on a keynote presentation by Thomas Davenport of Babson College, who wrote a much-touted article on analytics in Harvard Business Review last year. He identified analytics as a competitive market advantage and illustrated his point with some case studies. It's certainly important to recognize their value, but analytics alone are only a small part of what is missing in business today.
Q&A: SAP on Rich Apps, Architecture and Ajax-Based Portal Enhancements
Rich Internet applications promise interfaces that are more responsive, productive and adaptable to various deployment environments. SAP executives Dennis Moore, General Manager of Emerging Solutions, and Andrew Cabanski-Dunning, marketing director for NetWeaver User Productivity Solutions, discuss the required back-end infrastructure, and they reveal plans for Ajax-powered portal functionality to be introduced at next month's Sapphire event.
InfoWorld Follows (Readers') On-line Path
InfoWorld has announced that their April 2 issue will be the last to appear in print. The magazine follows in the footsteps of Intelligent Enterprise in going on-line only. Like IE, InfoWorld cites the advertisers' desire for "more immediate gratification and measureable results than print can afford them." Yet there's another important factor to on-line delivery that InfoWorld does not explore: reader preferences.
Yahoo Updates Widget Platform
The fourth iteration features a new Widget Dock that can be hidden automatically and attached to any side or corner of the screen, even with multiple monitors.
Embed Rules Without Reinventing the Wheel
Business rules show up in a lot of apps. Call centers employ rules for routing, exception-handling, escalation and approvals. Financial services set up rules based on deal value, customer status and regulatory scrutiny. Security software embeds access security rules. And as always, rules are made to be broken, so developers ideally want something that business users can change without having to go to IT.
New Standard Seeks To Allow Services To Talk To Each Other
IBM, Microsoft, HP, Sun Microsystems, Dell, Intel, Cisco, CA, EMC, BEA Systems, and BMC rally around Service Modeling Language.
In Defense of Hype
As a writer and editor, I felt a twinge of guilt when I read Seth Grimes' blog on hyperbolic PR and "writers and editors who don't have the time, knowledge, and/or judgment to ask the right questions." Seth's last two blogs came about because a SaaS-model BI vendor served up what he felt was self-conscious PR overstating its actual accomplishments. But what's true of this startup company is still true of Salesforce.com and was once true of Google.
On Products, the Press, Analysts and SaaS
"How do companies with such a trivial product get such [extensive] press?" I had written in a recent blog about the claims and the coverage garnered by a BI software as a service (SaaS) company... The person who sent me this question founded a rival company that creates BI solutions using open-source software... Consider the following PR 101 from someone on the receiving end of many press releases.
Study Finds Competency Centers Breed Success
Companies that develop formal practice areas around process management (sometimes described as a "BPM Center of Excellence") are far more likely to succeed than those that don't. That's one of the important conclusions of BP Trends' recent "Survey of Business Process Initiatives."... And what's true for business process management may also apply to business intelligence.
Data Warehouse Appliances Serve Up Information by the Gulp
Promising low cost and fast deployment, data warehouse appliances are increasingly popular, but they're not right for every business. Here's a look inside this emerging class of products, their architecture and their suitability to a range of application and workload requirements.
How BI Can Solve Airline and Passenger Woes
Stranded travelers and lost luggage are daily news items of late. Outraged passengers, grounded on the tarmac for hours, are demanding a Passenger Bill of Rights. Airlines, business intelligence can rescue you! Here is my three-step recipe on how BI can solve airline and passenger woes...
Build a Practical Intranet Development Plan
Managing an intranet seems like an overwhelming task... In most enterprises, the opportunities for internal collaboration and process improvement are, well, limitless...but also very difficult to pull off. That's why I very much like Step Two Designs' new guide, 6x2 methodology for intranets.
Behind IBM's 'Dynamic Data Warehousing' Jargon
You might get lost in buzzwords if you read this week's press release on IBM's "Dynamic Warehousing" strategy. For example, "real-time" showed up at least a couple of times in the release. And my brain starts to hurt whenever someone starts using the phrase "unstructured information," as if documents, e-mail and e-mail are just blobs of text. What do these terms really mean?
The Business Bottleneck May Be Technology
Too often, businesses get little information in return for the millions of dollars they spend on information technology. We've built silos of BI tools attached to ERP and CRM systems that aren't designed to communicate common objectives across business. Even data warehouse efforts haven't automated information processes, instead creating poorly structured libraries of data that business users may not be able to find or access.
What's Your BI Competency Center Quotient?
Competency centers are making headway in the BI arena, and they grabbed a lot of attention at this week's Gartner Business Intelligence Summit. BICCs are typically cross-functional teams that develop frameworks of metrics, goals and best practices that can then be shared with business units and departments throughout the organization. Here's what people are saying.
Make the BI/Business Process Connection
"Process-driven BI" has been a big theme at this week's Gartner BI Summit, so I sat in on a presentation by Gartner analyst Gareth Herschel on "Integrating Business Insight With Business Processes." Good presentation, but I wanted to hear more about the direct connections with modeling and management technologies. The performance management and process management camps share the whole idea of a "continuous circle of improvement."
Microsoft Spotlights PerformancePoint
Day Two at the Gartner Business Intelligence Summit was nonstop, with wall-to-wall sessions and appointments with industry blue-chip and challengers. Microsoft, IBM, HP, SAS, Cognos and SAP, among others, weighed in the direction of their products and the direction of the industry. You can visit our photo gallery to get the big picture, but I'll drill down on some of the bigger deals here in my blog… starting with Microsoft.