News & Commentary
Content tagged with Information Management posted in March 2011
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Salesforce.com, Radian6 Deal Validates Social Media Monitoring
News  |  3/31/2011  | 
Competitors say there is growing interest in technology that lets sales, service, and marketing professionals monitor and respond to social media comments.
Social Learning A Hit At Classic Residence
News  |  3/31/2011  | 
Taleo Learn is being used by employee groups within the operator of retirement communities to train and educate each other.
Google +1 Adds Social Element To Search
News  |  3/30/2011  | 
Facebook is the target as the company builds a social network around search results that lets people share recommendations for websites and online advertisers.
IBM Connects With Social Software
News  |  3/30/2011  | 
Jeff Schick, IBM's vice president of social software, gives a tour of the company's various social media applications and how he uses activity streams and communities throughout the day.
Salesforce.com Acquisition Points To Marketing Ambitions
Commentary  |  3/30/2011  | 
Radian6 brings social media monitoring capabilities to the SaaS-vendor’s CRM suite, but Marc Benioff makes no bones about the broader application potential.
Oracle's Itanium Dump Could Spark M&A Frenzy
Commentary  |  3/30/2011  | 
Teradata and SAP will be attractive targets if Oracle's rivals believe Larry Ellison is going to keep his best software to himself.
Google Settles FTC Privacy Suit Over Buzz
News  |  3/30/2011  | 
Internet giant agrees to 20 years of third-party audits, as well as implementing programs to protect users' personal data and contacts.
Oracle, Moffitt Collaborate On Cancer Informatics System
News  |  3/30/2011  | 
Moffitt Cancer Center is using Oracle technology to build a scalable, secure data analysis platform to support personalized cancer care and research.
Salesforce.com To Buy Radian6 For Social Media Monitoring
News  |  3/30/2011  | 
Radian6 makes tools to monitor and analyze comments from 150 million websites, social media sites, blogs, and discussion forums.
HootSuite Secure Profiles Curbs Inappropriate Comments
News  |  3/29/2011  | 
A version of an "Are you sure?" button called Secure Profiles is designed to prevent employee mistakes and misfires from ruining a company's reputation.
Consona Adds Social Media To Knowledge Management
News  |  3/29/2011  | 
KM v8.0 captures information from a variety of sources such as social media, blogs, office suites, and other repositories to empower customer service to support clients.
Global CIO: Will CIOs Sit Out The Opportunity of A Lifetime?
Commentary  |  3/29/2011  | 
Mobile and social look bigger than the initial Web surge when it comes to changing companies' relationships with customers. Innovators like Vail CIO Robert Urwiler are testing the edges.
Workday Extends Cloud Integration Options
Commentary  |  3/29/2011  | 
Platform as a Service provides an ecosystem for linking ERP to payroll, recruiting, benefits, time-tracking, and other systems and third-party providers.
Broadvision's Clearvale Express Offers Free Social Media Capabilities
Slideshows  |  3/28/2011  | 
Broadvision has introduced Clearvale Express, a SaaS-based social networking/enterprise 2.0 application that makes it possible for a company to provide workers with a Twitter-like activity stream that lets you know what your colleagues are working on, collaborate on files and tasks, and build collaborative communities. Workers can follow other users and view a simple Facebook-like profile wall on each user of the company network within Clearvale Express. The application is a stripped down versio
Tibco FTL Speeds Capital Market Messaging
News  |  3/28/2011  | 
'Faster Than Light' middleware breaks the microsecond barrier. But will the latency advantage last?
Unified Communications Goes Social
Commentary  |  3/28/2011  | 
Facebook-style interaction adds the missing link to enterprise voice and video integration.
Data Gaps Plague Process Initiatives
Commentary  |  3/28/2011  | 
Data governance and business process management efforts are too often siloed. It's up to IT (and the business) to integrate the two.
Social Media Is Changing CRM
News  |  3/25/2011  | 
Facebook, Twitter, and other social channels are changing the way companies interact with customers, says Alex Dayon, executive VP of customer relationship management at Salesforce.com.
Tsunami, Earthquake Data Added To Data.gov
News  |  3/25/2011  | 
The federal Web site has added 112 new data sets in the last week, including some on the disaster in Japan, significant earthquakes in the United States, and airborne radiation levels.
Consumerization Of IT: How To Support All These Gadgets
News  |  3/25/2011  | 
Should you offer no IT support for employees' consumer tech, or embrace it and do all you can?
IBM Intros Social Media Analytics
News  |  3/25/2011  | 
The cloud-based Coremetrics Social and Unica email optimization suite help businesses assess the impact of social marketing initiatives.
Social Media Rejected For Healthcare Communications
News  |  3/25/2011  | 
Online channels are popular for administrative tasks like appointment setting and billing, but patients vastly prefer traditional communications when consulting with doctors, according to Capstrat poll.
Consumerization Of IT: How To Support All These Gadgets
News  |  3/25/2011  | 
Should you offer no IT support for employees' consumer tech, or embrace it and do all you can?
Oracle Reports 37% Revenue Growth
News  |  3/24/2011  | 
Software revenue increased 19% from a year ago, reaching $6 billion, and gross margins for the hardware business Oracle acquired when it bought Sun Microsystems reached 55% in the most recent quarter.
InsideView's Social Selling Attracts $12 Million From VC
News  |  3/24/2011  | 
The company's sales prospecting and lead qualifying tools can be embedded in several leading CRM tools, including Salesforce.com, Oracle, SAP, Microsoft CRM, and SugarCRM.
Panorama Applies Social Network To Business Intelligence
News  |  3/24/2011  | 
Seeking to deepen contextual BI, Panorama Software's Necto enables team sharing of analysis and also analyzes every user's connection to information.
Sazneo Offers Group Chat For Business
News  |  3/24/2011  | 
The browser-based, cloud service groups messages into channels established around teams, departments, and initiatives.
Business Intelligence Goes Mainstream At info360
Commentary  |  3/24/2011  | 
The biggest event in content management and records management adds BI to the topic list.
SAP Unifies Governance Risk And Compliance Suite
News  |  3/24/2011  | 
Single platform combines Access Control, Process Control, Risk Management and Global Trade Services. The payoff: faster, easier deployment and more comprehensive, automated GRC.
14 Leading Social CRM Applications
Slideshows  |  3/23/2011  | 
Social CRM is a double-edged sword. It gives businesses a tremendous opportunity to easily communicate with consumers, rapidly answering questions and responding to concerns. But it also gives companies more chances to slip-up or to be perceived as being unresponsive or uncaring. That is why a growing number of organizations are stepping beyond the confines of traditional customer relationship management and incorporating social media into the next wave of CRM implementation.
Ariba Discovery Helps Buyers Find Suppliers
News  |  3/23/2011  | 
Using dating sites like Match.com as a model, the e-procurement network makes it easier for companies to find and qualify suppliers and vice versa.
Oregon Launches Open Data Web Site
News  |  3/23/2011  | 
The data.Oregon.gov site contains financial information about state expenditures, salaries, new businesses, and people in Oregon prisons.
IBM To Buy Management Software Developer
News  |  3/23/2011  | 
Acquisition of Las Vegas-based Tririga, Inc. will bolster Big Blue's Smarter Planet offerings.
Box Brings Content Management To The Cloud
News  |  3/23/2011  | 
ECM Cloud Connect can move information between more than 40 on-site enterprise content management systems like Microsoft SharePoint and EMC Documentum and Box's cloud platform.
Nimble CEO Outlines Vision For Social CRM
News  |  3/23/2011  | 
Jon Ferrara, the co-founder of Goldmine, describes how Nimble Contacts unifies communications streams such as email, Facebook, LinkedIn, Twitter, and Google Calendar in a Web-based dashboard for sales and customer service people.
DHS Introduces E-Verify Self Check
News  |  3/22/2011  | 
People can now check their own employment eligibility status with the Dept. of Homeland Security database online and correct any inaccuracies.
Binfire Boosts Project Management In Collaboration App
News  |  3/21/2011  | 
The cloud-based software gets a real-time, interactive whiteboard, tagging, and free-form search.
38% Of SMBs Depend On Mobile Apps
News  |  3/18/2011  | 
An AT&T survey finds that GPS/mapping, social media, and document management are the most popular apps for smaller businesses.
Nuix Integrates E-Discovery With Lotus Notes
News  |  3/18/2011  | 
The software pulls data via Domino Extensible Language (DXL), IBM's preferred method of data-extraction for Lotus Notes, across both email and other Lotus Notes databases.
MongoDB 1.8 Adds Journaling
News  |  3/17/2011  | 
The NoSQL database system for handling big data as documents adds several features beyond the much-requested "write-ahead" journaling, including covered and sparse indexes.
Facebook for BlackBerry 2.0 Gets Facelift, More Features
Commentary  |  3/17/2011  | 
For the Facebook fiends, RIM has added several enhancements that let users take more Facebook actions (like Chat, for instance), more notification options and a refreshed user experience.
Vanderbilt Launches Cancer Decision Support Tool
News  |  3/17/2011  | 
My Cancer Genome Web site will collect information about genetic mutations that impact different cancers and link to targeted research on treatment options.
Executives Flock To LinkedIn
News  |  3/17/2011  | 
Corporate leaders are shying away from Twitter, Facebook, and other consumer-oriented sites and embracing LinkedIn and specialty business networks, according to the Society for New Communications Research.
Seesmic Desktop Adds Yammer Plug-In
News  |  3/17/2011  | 
Facebook, Twitter, and LinkedIn are among the social networking content streams available via the Seesmic client due to integration with Yammer.
SuccessFactors Acquires Social Learning Firm, Upgrades SaaS Suite
News  |  3/17/2011  | 
Jambok multimedia learning platform added to help customers create and share training content. Software-as-a-service BizX suite gets analytic, social networking, and mobile upgrades.
Report Cards Planned For Federal IT Reform Plan
News  |  3/16/2011  | 
Federal CIO Vivek Kundra says the White House will issue twice-yearly assessments of how well the government is implement his ambitious 25-point plan for federal IT reform.
Watchdogs Criticize Federal Data Dashboard Accuracy
News  |  3/16/2011  | 
The GAO and The Sunlight Foundation separately criticized the Federal IT Dashboard and USASpending.gov for faulty information.
What I Look For In A Social Analysis Tool
Commentary  |  3/16/2011  | 
There's growing demand to analyze Facebook, Twitter and other social media, but most tools fall short. Here are six capabilities to look for in next-generation products.
The Second Leg Of The Social Business Stool
Commentary  |  3/16/2011  | 
Few people may actually hold the title "community manager," but more people need to understand the discipline.
Oracle Integrates Crowdsourcing Into CRM
News  |  3/16/2011  | 
Accept 360's product innovation management app allows companies to capture and share ideas directly within their On Demand customer relationship management software.
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