News & Commentary
Content tagged with Strategic CIO posted in October 2005
Messaging Behind Closed Doors
Commentary  |  10/27/2005  | 
It used to be the case that internally created and internally transmitted messages (the oldest form of e-mail) were of little threat to the security posture of an organization. That was before we actually started monitoring what went on behind closed doors, so to speak. Organizations started paying a little more attention to internal messages once compliance and legal requirements made it more important to do so. But the focus for e-mail protection has always been on incoming messages, and more
Abbey Denies Reports It's Closing Indian Call Center
News  |  10/27/2005  | 
The bank says it isn't bringing 1,000 call center jobs back to Britain from a center in Bangalore.
Before SOX, Archiving Was Just Good Procedure
Commentary  |  10/25/2005  | 
For small- and medium-sized businesses (SMBs), it may be the only procedure. Security is still the biggest concern for SMBs when it comes to their messaging systems, but archiving is starting to pick up steam as a priority for this group as well as large enterprises. So says a report just published by the Radicati Group, which contains the results of Radicati's survey of businesses with less than 500 employees.
Why Dutch Call For More Offshore Outsourcing Means U.S. Businesses Have To Follow Suit
Commentary  |  10/25/2005  | 
Regular readers of my blogs will know that, for the most part, I'm pro-offshoring. It's a hot-button issue, so it's not surprising that my inbox is usually stuffed with E-mails calling me, at best, misguided and, at worst, Propaganda Minister for the One World Conspiracy.
Being Compliant And Ethical
Commentary  |  10/24/2005  | 
From time to time, I like to let you know of inexpensive (or sometimes free) tools that might help guide your thinking as you begin or continue to roll out new compliance processes. I noticed a couple interesting new Web-based survey tools that help assess employee attitudes and awareness of integrity and antifraud risks as part of an ethics program evaluation. I found it interesting because it got me thinking
Offshoring Makes Gains
News  |  10/24/2005  | 
Show Me The Value
Commentary  |  10/20/2005  | 
It's time for corporate America to get specific. Shortly after the SOX legislation was introduced, we heard a lot of drum beating about shareholder value and the rosy, glass-half-full notion that early adopters of compliance management technology would hold a competitive advantage over the kickers and screamers. It seemed plausible at the time—still does, but the examples of that actually happening are few and far between. So it gets me wondering: In the final analysis, will SOX go down a
Tired Of Crying Wolf
Commentary  |  10/19/2005  | 
How many of you think life would be so much easier if the brass in your company actually took Sarbanes-Oxley compliance seriously? With all the fear and loathing voiced over the C-level accountability of Section 404, we still hear from IT managers that their bosses still don't take SOX seriously. The publicized fines levied for non-compliance have been few and far between, and the threat of incarceration for CEOs and CFOs has not been made real. Little wonder, according to some, why their comp
Ray Kurzweil: Treating Machines As Living Entities
Commentary  |  10/18/2005  | 
Let's assume that Ray Kurzweil's prediction comes true, that by mid-century, perhaps sooner, technology advances so rapidly that machines with human intellect, emotion, and self-awareness become a reality. How do we treat these new beings? Are they alive? Do they have rights? These are disturbing questions. An equally alarming one: What happens when people of ill will get hold of these machines? In the third of a five-part podca
Do All Compliance Roads Lead To BPM?
Commentary  |  10/18/2005  | 
The most confusing, frustrating and mind-numbing aspect of any compliance automation project is discovering that there are now a host of hardware and software tools for any compliance activity you can think of, and many you didn't think of. There are compliance tools that cost a couple hundred bucks and some that can set you back a couple hundred thousand just to initiate preliminary designs. If your company is like the majority who got past the initial regulatory audits the manual way, fixing p
Customers Win As Offshoring Drives Outsourcing Prices Lower
Commentary  |  10/18/2005  | 
The latest figures from outsourcing advisory firm Technology Partners International show that the offshoring of IT and business processes is having the desired effect--it's bringing down the cost of these services.
Staffing Up In India
News  |  10/17/2005  | 
India's Tata Enjoys Strong Second Quarter
News  |  10/12/2005  | 
Tata Consultancy Services says revenue increased 10% and net profit jumped 20%, and that it added 5,600 employees.
Ready For Romania
News  |  10/10/2005  | 
Dummies Get A Compliance Guide
Commentary  |  10/10/2005  | 
It was as inevitable as my next tax bill; the "rest of us" now have a reference guide for compliance. Wiley Publishing has added IT compliance to the Dummies series, in this case a pocket guide to help with an IT audit.
Indian Call Centers May No Longer Be Worth The Trouble
Commentary  |  10/10/2005  | 
While offshoring call center work to India can save businesses millions, the practice can very quickly become a boondoggle if quality of service slips. The latest example of this came last week when a British Telecom executive called those customers who complain about being routed to an offshore service agent "bigots."
A Time For Assessment
Commentary  |  10/4/2005  | 
Now might be a good time to check your audit readiness. The good news is, compared to last year, companies are seeing more benefits from their compliance efforts.


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