New York Times reporter Thomas L. Friedman is one of our more insightful commentators on the mid-East, globalization and international affairs. But it's also true that Friedman at times gets carried away with himself. In his new book, The World Is Flat, Friedman draws a bit too much meaning from East/West, new world/old world, hi tech/low tech juxtapositions that by now are commonplace.
For instance, Friedman seems almost dumbstruck by this banal utterance from Infosys CEO Nandan Nilekani: "Tom
Companies don't outsource core competencies. It's a concept carved in stone. But exactly what is or isn't a core competency? You might be surprised that routine processes commonly outsourced might be core to a company's bottom line. Take, for instance, accounts payable.
In the wake of a tepid first quarter, IBM officials say a "sizeable restructuring" is imminent at the company. Given its recent string of underwhelming financial reports, nothing less would seem in order.
During the 2004 presidential campaign, Democratic candidate John Kerry vilified corporate heads who presided over the outsourcing of jobs overseas as "Benedict Arnold CEOs." Kerry can now add another industry chieftain to his list of those he considers to be national traitors: William R. Johnson, president, CEO, and chairman of H.J. Heinz Company-the multi-billion dollar food empire founded by Teresa Heinz Kerry's late, fo
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.